Rachel Gary
Enfield,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Guest Experience Specialist
Petco
08.2021 - Current
- Duties include cashiering, customer service, animal care, stocking, recovering, and selling animals and pet-related products
- Effectively managed guest relations through strong communication skills, problem-solving abilities, and a positive attitude
- Helped customers find and select products through active listening to fulfill expressed and unexpressed needs
- Performed cleaning tasks, keeping the store neat and organized to enhance customer experiences
- Operated cash register and POS to process purchases, refunds, and execute exchanges for customers.
Internship
Hartford Press Co-op
05.2023 - 05.2024
- Assisted the owner and founder of an up-and-coming local Printmaking studio
- Collaborated on fundraising efforts
- Supervised and assisted in workshop classes teaching people of all ages different printmaking techniques
- Assisted in maintaining social media presence and website building
- Gained experience in marketing, communications, and personal brand management
- Gained experience, exposure, and knowledge of career-specific procedures and systems
- Demonstrated ability to take initiative and work independently on assigned projects
- Helped create solutions for current team challenges.
Front End Staff
Riverside Reptiles Education Center
05.2021 - 10.2021
- Performed admission sales into the center and responsible for selling memberships to individuals and families
- Managed the gift shop by ordering inventory, stocking shelves, maintaining the sales floor, and cashiering
- Collaborated with management to brainstorm fundraising, marketing, and publicity initiatives to attract visitors into the center
- Engaged with visitors of all ages by assisting in educational opportunities and answering questions.
Sales Associate
Marshalls
11.2019 - 08.2021
- Oversaw all customers in the fitting room, managed returns, and kept fitting rooms clean
- Processed the daily truck shipments and prepared merchandise for the sales floor
- Operated cash register and POS to process purchases, refunds, and exchanges for customers
- In addition, also responsible for signing customers up for the TJX credit card
- Performed cleaning tasks, keeping the store neat and organized to enhance customer experiences
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Education
Bachelor of Fine Art - Illustration
University of Hartford
05.2024
High School Diploma -
Enfield High School
06.2020
Skills
- Customer Service
- Exceptional communication
- Guest Relations
- Product Sales
- Guest experiences
Timeline
Internship
Hartford Press Co-op
05.2023 - 05.2024
Guest Experience Specialist
Petco
08.2021 - Current
Front End Staff
Riverside Reptiles Education Center
05.2021 - 10.2021
Sales Associate
Marshalls
11.2019 - 08.2021
Bachelor of Fine Art - Illustration
University of Hartford
High School Diploma -
Enfield High School
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