Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Dermatology Specialists Of Spokane
11.2022 - Current
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Provided post-op care by removing stitches and bandaging patients.
Assisted providers during office procedures such as biopsies or wound care management, ensuring patient comfort and safety throughout the process.
Assisted Mohs surgeon by rooming and numbing patient, as well as handing off tools and putting in dermal and epidermal stitches
FRONT DESK ASSOCIATE
WELLNESS CENTER AT NORTH PARK
08.2017 - Current
Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
Maintained cleanliness and organization of gym by sanitizing and putting away equipment
Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
CHILDCARE WORKER
WELLNESS CENTER AT NORTH PARK
08.2017 - Current
Supervised and monitored children; Organize activities and keep children entertained
Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
Improved emotional well-being of children through providing consistent support and empathy in various situations.
Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Certified Nursing Assistant
Sacred Heart Medical Center
08.2021 - 08.2022
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
CERTIFIED NURSING ASSISTANT
COMFORT KEEPERS
12.2020 - 08.2021
Improved patient care quality by monitoring and recording vital signs, activity, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Collaborated with staff to create individualized care plans tailored to each patient''s needs.
Built rapport with patients and families, providing emotional support during difficult times.
Provided high-quality personal care services such as bathing, grooming, medication reminders, dressing, and feeding to ensure patient dignity.
Education
Postbaccalaureate -
Spokane Community College
Spokane, WA
Bachelor of Science - Biology
EASTERN WASHINGTON UNIVERSITY
Cheney, WA
06.2022
CERTIFIED NURSING ASSISTANCE
12.2020
High School Diploma -
MT. SPOKANE HIGH SCHOOL
Mead, WA
06.2019
Skills
Data Entry
HIPAA Compliance
Patient-Focused Care
Medical Office Administration
Medical Procedures
Electronic Medical Records
Reliable Team Player
Procedure Assistance
Volunteer Experience
Manzanita House(Dec 2023- present) Run stands at craft fairs encouraging immigrants to make or sell crafts and homemade goods; Teach immigrants how material to prepare them for their Citizenship exam
Spokane Humane Society(Feb 2023-present): Walked dogs, brought dogs to park to play, and cleaned animal's dishes and toys
Holy family emergency room volunteer(2020-present): Assisted with mobility and ambulation, provided customer service, cleaned rooms, and replaces supplies
Penny Drive(2015-2019): Helped raise money for Joya Child and Family Development
Medical Assistant at Rindler & Reddy Dermatology/Dermatology Specialists of Ann ArborMedical Assistant at Rindler & Reddy Dermatology/Dermatology Specialists of Ann Arbor