RACHEL MALOY
Front Royal,VA
Summary
Accomplished Clinical Manager at Warren Memorial Hospital, adept in clinical leadership and effective communication, significantly enhancing patient care and staff development. Leveraged managerial experience and patient relationship management skills to foster a culture of safety and quality improvement, achieving successful accreditation reviews and promoting interdisciplinary collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Manager
Warren Memorial Hospital
05.2022 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Nursing Supervisor/PRN Nurse
Warren Memorial Hospital
11.2021 - 05.2022
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Delegated tasks and provided leadership for [Number] nurses and support personnel.
- Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Provided direct nursing care to patients when personnel was short-staffed.
Charge Nurse
Warren Memorial Hospital
09.2021 - 05.2022
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Registered Nurse III
Warren Memorial Hospital
01.2009 - 09.2021
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
PACU Registered Nurse III
Winchester Medical Center
11.2017 - 01.2019
- Enhanced patient safety by diligently monitoring vital signs and administering medications postsurgery.
- Reduced recovery times through effective pain management and close collaboration with the surgical team.
- Maintained accurate records of medication administration, vital signs monitoring, and other critical data points for proper evaluation of patients'' progress during recovery.
- Mentored new PACU nurses, sharing best practices for efficient patient turnover and discharge processes.
Charge Nurse
Medstar Washington Hospital Center
12.2015 - 11.2017
- Supervised and managed daily scheduling, tasking, and administration.
- Participated in continuous quality improvement initiatives aimed at enhancing patient safety measures within the ICU setting.
- Optimized staffing levels through efficient scheduling strategies that balanced workload demands with nurse skill sets.
- Collaborated on interdisciplinary rounds to discuss complex cases, formulate treatment plans, and optimize resource utilization.
- Coordinated daily huddles to prioritize patient needs, allocate resources effectively, and address any issues promptly.
- Led educational sessions for nursing staff on various topics including sepsis management, ventilator weaning strategies, pain management techniques.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
Registered Nurse, ICU
Las Palmas Del Sol Healthcare
09.2015 - 12.2015
- Implemented infection control measures consistently, minimizing risk of cross-contamination among vulnerable ICU patients.
- Advocated for patient needs, working closely with healthcare providers to ensure individualized care plans were developed and executed accordingly.
- Utilized strong clinical judgment skills in prioritizing tasks based on acuity levels of ICU patients under my care daily routine.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Burn ICU RN
Yale New Haven Health Bridgeport Hospital
01.2009 - 09.2015
- Served as a liaison between patients, families, and healthcare providers, ensuring clear communication of treatment plans and progress updates throughout the duration of care.
- Provided emotional support for patients experiencing psychological distress related to their burn injuries, connecting them with appropriate mental health resources when necessary.
- Contributed to interdisciplinary research projects aimed at improving patient outcomes in the Burn ICU setting through evidence-based practice improvements.
- Maintained regulatory compliance within the Burn ICU setting through adherence to state licensing guidelines and national accreditation standards for specialized units.
- Maximized resource utilization by monitoring and adjusting equipment settings for optimal patient care delivery while minimizing waste.
- Advanced professional development as an RN by attending relevant conferences, workshops, and seminars focused on burn care nursing techniques and research advancements.
Education
Master of Healthcare Administration -
Walden University
Minneapolis, MN12.2025
Bachelor of Science - Nursing
Walden University
Minneapolis, MN04.2014
Associate of Science - Nursing
Bridgeport Hospital Yale New Haven Health System
Bridgeport, CT12.2008
Bachelor of Arts - Psychology And Special Education
Southern Connecticut State University
New Haven, CT01.2005
Skills
Clinical Leadership
Training and mentoring
Staff Supervision
Staff Scheduling
Team Management
Patient Flow
Managerial experience
Patient relationship management
Effective Communication
Onboarding and coaching
Staff Guidance
Quality Improvement
Procedure Implementation
Accomplishments
- Collaborated with team to successfully roll out Virtual RN program.
Affiliations
- DC Firefighters Burn Foundation
- AONL
Certification
MEDSURG-BC
ACLS
PALS
BLS
TNCC
Timeline
Clinical Manager
Warren Memorial Hospital
05.2022 - Current
Nursing Supervisor/PRN Nurse
Warren Memorial Hospital
11.2021 - 05.2022
Charge Nurse
Warren Memorial Hospital
09.2021 - 05.2022
PACU Registered Nurse III
Winchester Medical Center
11.2017 - 01.2019
Charge Nurse
Medstar Washington Hospital Center
12.2015 - 11.2017
Registered Nurse, ICU
Las Palmas Del Sol Healthcare
09.2015 - 12.2015
Registered Nurse III
Warren Memorial Hospital
01.2009 - 09.2021
Burn ICU RN
Yale New Haven Health Bridgeport Hospital
01.2009 - 09.2015
Master of Healthcare Administration -
Walden University
Bachelor of Science - Nursing
Walden University
Associate of Science - Nursing
Bridgeport Hospital Yale New Haven Health System
Bachelor of Arts - Psychology And Special Education
Southern Connecticut State University
MEDSURG-BC
ACLS
PALS
BLS
TNCC
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