Rachel Mellinger
Centreville,MD
Summary
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Club One Fitness And Aerobics
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Animal Care Attendant
Canine Country Club
09.2022 - 03.2023
- Improved animal health by administering medications and vaccinations as per veterinarian''s instructions.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
Retail Sales Associate
Gap Outlet
05.2021 - 04.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Arts And Sciences - Criminology
Chesapeake College
Wye Mills, MD05.2025
High School Diploma -
Queen Annes County High School
Centreville, MD06.2023
Skills
- Correspondence drafting
- Office Organization
- Spreadsheet tracking
- Customer Service
- Listening Skills
- Animal welfare
- Animal Enrichment
- Pet handling
- Sanitation protocols
Timeline
Front Desk Receptionist
Club One Fitness And Aerobics
03.2023 - Current
Animal Care Attendant
Canine Country Club
09.2022 - 03.2023
Retail Sales Associate
Gap Outlet
05.2021 - 04.2022
Associate of Arts And Sciences - Criminology
Chesapeake College
High School Diploma -
Queen Annes County High School
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