Rachel Pingleton
Berea,KY
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 1/2 years of performance. Skilled at managing documentation and business correspondence with case files. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented in day to day activities to identify and analyze risk exposures and implements safety strategies for the cities employees.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
City Of Richmond
Richmond, KY
03.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed department budgets and generated financial reports for management review.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Supervisor
Nesco Resource
Berea, KY
01.2018 - 03.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Collected, arranged, and input information into database system.
Education
No Degree - General Studies
Eastern Kentucky University
Richmond, KYSkills
- Data Entry
- File Organization
- Microsoft Proficiency
- Computer Proficiency
- Documentation and Recordkeeping
- Invoice Processing and Expense Reporting
- Program files maintenance
- Employee timesheet processing
- Meticulous attention to detail
- Documentation And Reporting
- Dedicated Team Player
- Administrative Support
- Event Coordination
- Attendance record management
- Supervising staff
Additional Information
- CPR Certified
- Certified Supervisor from EKU training
- Co-president of MSHS boys' varsity soccer team boosters (3 years)
- Vice-president of MSHS boys' varsity basketball team boosters (3 years)
- City of Richmond Safety Committee organizer
- Employee Appreciation Day Committee organizer
- City of Richmond Security Committee member
- KLC Safety Board Member
Timeline
Administrative Assistant
City Of Richmond
03.2018 - Current
Supervisor
Nesco Resource
01.2018 - 03.2018
No Degree - General Studies
Eastern Kentucky University