Rachel Redman
Roxboro,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Triangle Urology Associates
Durham , NC
02.2020 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Pharmacy Technician
Food Lion
Roxboro, NC
07.2016 - 01.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
Education
Associate Of Applied Arts - Fine Arts
Piedmont Community College
Roxboro, NC08.2011
High School Diploma -
Roxboro Community School
Roxboro, NC06.2011
Skills
- Appointment Scheduling
- Detail-Oriented
- Organization and Time Management
- Medical Recordkeeping
- Calendar and Appointment Management
- Prescription Refills
- Cash Handling
- Data Entry
Timeline
Front Desk Receptionist
Triangle Urology Associates
02.2020 - 08.2021
Pharmacy Technician
Food Lion
07.2016 - 01.2020
Associate Of Applied Arts - Fine Arts
Piedmont Community College
High School Diploma -
Roxboro Community School