Rachel Van Eaton
Manhattan
Summary
Results driven Sales and Business Management professional with a background in retail management, customer relations and productive communication. Extensive critical thinking experience and problem solving in fast paced environments. Fast learning and highly motivated with a drive to meet and exceed performance goals.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Administrative Assistant
Stonecreek Family Physicians
2023.01 - Current
- Managed daily operations, including scheduling, communication with patients, recording and maintaining accurate charts.
- Interfaced with the public to coordinate efficient and effective patient care.
- Connection between external companies and incoming patients to resolve issues that may present themselves.
Sales Associate
Fridge Wholesale Liquor
2022.01 - 2023.01
- Conducted research into emerging products to inform customer choice and better market new inventory.
- Emphasized customer service and hospitality to ensure positive guest experiences and foster repeat business.
- Worked closely with upper management suggesting potential new product and relaying customer feedback.
1st Assistant Manager
Maurices
2018.01 - 2022.01
- Developed customer service skills that helped meet and exceed sales goals.
- Implemented leadership strategies to promote cohesion and foster teamwork to efficiently achieve store goals.
- Collaborated with store leader to solve problems as they arose and to improve sales and customer experience.
Receptionist
Western Self Storage
2020.02 - 2020.06
- Managed front desk operations, ensuring efficient check-ins and check-outs for customers.
- Implemented scheduling systems for unit availability, optimizing space utilization and customer satisfaction.
- Developed and maintained filing system for customer records, improving data retrieval efficiency.
- Assisted in resolving customer inquiries and concerns, fostering a positive client experience.
Cashier
Walmart
2017.06 - 2017.12
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to streamline checkout procedures and improve workflow.
Education
Bachelors - Business Management
KANSAS STATE UNIVERSITY
2025-01
Associates of Science - undefined
COLBY COMMUNITY COLLEGE
2022-01
Skills
- Data entry
- Documentation and recordkeeping
- Customer and client relations
- Customer service
- Computer Skills
- Office Administration
Certification
- Licensed Esthetician - May 2023- Current
Timeline
Administrative Assistant
Stonecreek Family Physicians
2023.01 - Current
Sales Associate
Fridge Wholesale Liquor
2022.01 - 2023.01
Receptionist
Western Self Storage
2020.02 - 2020.06
1st Assistant Manager
Maurices
2018.01 - 2022.01
Cashier
Walmart
2017.06 - 2017.12
Associates of Science - undefined
COLBY COMMUNITY COLLEGE
Bachelors - Business Management
KANSAS STATE UNIVERSITY
AWARDS
Most outstanding employee of the year (2022)