Rachel Warnock
Administrative Assistant
Pittsburgh,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Administrative Assistant
Dynasty Security
Forest Hills, PA
04.2019 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Increased sales by 10%
- Managed a team of 50 individuals
Legal Assistant
Mcmorrow Law
Pittsburgh, PA
09.2017 - 03.2019
- Worked with litigation management software systems.
- Drafted pleadings and legal correspondence with efficiency and accuracy.
- Planned and organized internal and external events, meetings and conferences.
- Maintained calendar and tickler system for managing partner and senior paralegal.
- Scheduled appointments, court appearances and depositions for busy law firm.
Receptionist
Metro Benefits
Pittsburgh, PA
02.2014 - 09.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Participated in board meeting
Education
Dental Assistant Certification - Dental Assisting
Sanford Brown Institute
UDEMY
Associate of Philosophy - Philosophy
Penn State
Skills
Confidentiality and Data Protectionundefined
Certification
Certified Dental Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Dynasty Security
04.2019 - 03.2022
Legal Assistant
Mcmorrow Law
09.2017 - 03.2019
Receptionist
Metro Benefits
02.2014 - 09.2017
Dental Assistant Certification - Dental Assisting
Sanford Brown Institute
UDEMY
Associate of Philosophy - Philosophy
Penn State
Certified Dental Assistant
Meditation and Mindfulness, UDemy - Certification
X-Ray Certification
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