Rachel (Olive) Catanzaro
Everett,WA
Summary
Dedicated crew member with strong customer service skills, emphasizing time management and problem-solving. Committed to maintaining high standards of cleanliness and quality assurance in a fast-paced environment.
Motivated crew member experienced in food preparation and customer interaction. Skilled in team collaboration and effective communication, ensuring smooth operations and positive guest experiences during peak hours.
Overview
2026
2026
years of post-secondary education
Work History
Crew Member
Taco Time NW
Everett, Washington
06.2025 - 08.2025
- Prepared food items according to company standards and recipes.
- Maintained cleanliness of workstations and dining areas during shifts.
- Assisted customers with menu selections and food orders.
- Collaborated with team members to ensure smooth service during peak hours.
- Handled cash register transactions accurately and efficiently.
- Participated in training sessions to enhance customer service skills.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Bachelor of Environmental Science - Environmental Science
Everett Community College
Everett, WA 09.2025 - 12.2025
Everett High School
Everett, WASkills
- Customer service
- Communication skills
- Team collaboration
- Critical thinking
- Time management
- Order management
- Quality assurance
- Product knowledge
- Teamwork and collaboration
- Cooking
- Product promotion
- Interactive communication skills
- Visual communication
- Sanitation protocols
- Drive-thru operations
- Machine operations
- Ordering procedures
- Food preparation
- Heavy lifting
- Safety awareness
- Positive company representation
- Basic math
- Health code compliance
- Workplace safety
- Problem-solving
- Verbal and written communication
- Team contributions
Timeline
Bachelor of Environmental Science - Environmental Science
Everett Community College
09.2025 - 12.2025
Crew Member
Taco Time NW
06.2025 - 08.2025
Everett High School