Receptionist
The Edgewater Hotel
Madison, WI
05.2022 - Current
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
