Raegan Swain
Barrows House
Port Orange,FL
1
Certification
6
years of professional experience
Engaging Server experienced in enhancing guest satisfaction through personalized recommendations and effective complaint resolution. Fostered positive dining atmospheres while implementing process improvements to elevate overall experiences. Anticipated customer needs with a friendly and flexible approach, contributing to enjoyable dining experiences.
Work History
Server
3 Years 6 Months- Recommended menu items based on guest preferences, improving sales and satisfaction.
- Handled customer inquiries and resolved issues promptly to ensure retention and loyalty.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Enhanced customer experiences by providing personalized wine recommendations based on individual preferences and meal choices.
Fine Dining Server
5 Years 9 Months- Delivered exceptional dining experiences through attentive service and in-depth menu knowledge.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Implemented process improvements that enhanced guest satisfaction.
- Learned and utilized extensive bar and wine knowledge
- Resolved guest complaints swiftly, fostering a positive dining atmosphere.
- Hospitality was the main concern, always making sure the guest is happy and taken care of
Server/Bartender
9 Months- Implemented efficient table management strategies, optimizing seating arrangements during peak hours.
- Developed and maintained strong relationships with regular patrons, fostering a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Education
High School Diploma
Skills
Hospitality service expertise
Wine service
Hospitality management
Menu knowledge
Strong work ethic
Calm demeanor
Positive and professional
Certification
ServeSafe Certified
Alchohol License complete
Timeline
Server/Bartender
Loopers Par and Grille
09.2025 - 06.2026Read More
Server
Barrows House
03.2023 - 09.2026Read More
Fine Dining Server
Church Street Hospital
12.2020 - 09.2026Read More
Granville Jr/ Sr High
High School Diploma
Read More