Raiqa Raya
Restaurant Hostess
Queens Village,NY
Summary
As a graduating student bursting with enthusiasm, and set to attend The City College of New York, I've honed my leadership skills by spearheading numerous student initiatives and clubs, leaving an indelible mark on campus life! From organizing electrifying pep rallies to creating an efficient work space as a hostess, my dedication knows no bounds. With a record of academic excellence and a passion for innovation, I'm poised to tackle the next chapter with boundless energy and ambition.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Hostess
Moca Asian Bistro
01.2024 - Current
- Supported servers, food runners, and bussers while keeping dining area ready for every guest.
- Answered and made several phone calls a day to communicate with customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Used cash registers and credit card machines to cash out customers.
- Relayed guest comments or suggestions to manager on duty for further action.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Intern
Sadie Nash Summer Institute
06.2022 - 08.2022
- Collaborated with senior management on new initiatives to build confidence.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Thomas A. Edison CTE Highschool
165-65 84th Ave, Queens, NY 11432 09.2024 -
Bachelor of Science - Business Administration And Management
The City College of New York
160 Convent Ave, New York, NY 10031 05.2001 -
Skills
Group reservations management
Attention to Detail
Interactive Communication
Front of House Management
Time management abilities
Customer service expertise
Table Bussing
Adaptability and Flexibility
Multitasking Abilities
Guest Greeting and Seating
Certification
AutoCAD
Timeline
High School Diploma -
Thomas A. Edison CTE Highschool
09.2024 -
Hostess
Moca Asian Bistro
01.2024 - Current
AutoCAD
01-2024
Revit
01-2024
Intern
Sadie Nash Summer Institute
06.2022 - 08.2022
Bachelor of Science - Business Administration And Management
The City College of New York
05.2001 -
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