Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Ramon Ramirez

Baltimore,MD

Summary

Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Charles Village Pub Towson
Towson, MD
08.2024 - Current
  • Trained employees on duties, policies and procedures.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Recruited, trained and empowered employees to achieve key performance indicators.

General Manager

Playa Ocho Cantina
Washington, DC
02.2022 - 08.2024
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

General Manager

Mix Bar & Grill
Silver Spring, MD
01.2019 - 02.2022
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Bachelor of Science - Criminal Justice

Florida International University
Miami, FL
05-2000

Skills

  • Sales
  • Advertising and marketing
  • Organizational restructure and change
  • Service quality improvement
  • Relationship building
  • Staffing
  • Operations management
  • Team training and development
  • Staff motivation
  • Vendor partnerships

Languages

Spanish
Native/ Bilingual

Certification

  • TIPS
  • ABC Manager
  • Security Training with BCPD
  • Maryland Alcohol Awareness Certification

Affiliations

  • DJ

Timeline

General Manager

Charles Village Pub Towson
08.2024 - Current

General Manager

Playa Ocho Cantina
02.2022 - 08.2024

General Manager

Mix Bar & Grill
01.2019 - 02.2022

Bachelor of Science - Criminal Justice

Florida International University

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Ramon Ramirez