Ramon Vasquez
Berwyn,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Dispatcher
Gate Group
Schiller Park, IL
07.2023 - Current
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate proper gates, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Supervised driver dispatching, route planning and vehicle tracking for over 30+ drivers.
- Tracked changes in computer system to keep records current and accurate.
Outside Sales Consultant
AT&T Inc.
Lyons,IL, IL
03.2021 - 07.2023
- Developed and implemented sales strategies to increase customer base.
- Formulated individualized presentations for each prospect based on their needs.
- Maintained relationships with existing clients by providing timely follow-up services.
- Contacted new and existing customers to discuss how needs could be met through specific products and services.
- Identified potential customers through research, referrals and cold calling.
Retail Sales Consultant
AT&T Inc.
Franklin Park, IL
12.2018 - 03.2021
- Television, Internet, and Mobility sales
- Greeted customers in a friendly and professional manner.
- Conducted periodic inventory audits to ensure accuracy of records.
- Managed deposits, financial transactions and business inventory.
- Upsold add-on items such as warranties or extended service plans when appropriate.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
- Processed online orders for delivery or pickup at retail location.
- Assessed conflicts and identified solutions for clients promptly.
- Handled returns and exchanges in accordance with established policies and procedures.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Retail Sales Consultant
AT&T Mobility
Vernon Hills, IL
01.2014 - 05.2018
- Mobility sales
- Television sales
- Internet sales
- Stock
- Inventory
- Cashier
- Product knowledge training
- Acting Store Lead since 09/2017
- Escalations
- Coaching
- Inventory Management.
Receptionist
Grove of LaGrange Park
La Grange Park, IL
01.2010 - 01.2013
- Scheduled/Canceled appointments
- Answered/made phone calls
- Filed documents
- Screened phone calls.
S&R (Shipping & Receiving) Associate/Sales Associate
Niketown Chicago
Chicago, IL
01.2010 - 01.2012
- Stock
- Inventory
- Sales
- Transitions (exporting apparel/accessories)
- Complete shipping orders
- Cashier
- Ship orders out.
Dishwasher
Morton's the Steakhouse
Chicago, IL, IL
01.2005 - 01.2006
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
Warehouse Worker
Amvets
Whiting, IN
01.2008
- Loading/unloading trucks
- Making clothing bales
- Stock
- Inventory.
Bakery Janitor
Costco Wholesale Warehouse
Orland Park, IL
01.2007
- Kept bakery kitchen clean and organized
- Maintained refrigerator/freezer
- Minor cake decorating.
Education
Associate of Applied Science - Law Enforcement
Morton College
Cicero01.2012
GED -
Cook County GED Prep Program
06-2006
Skills
- Data Entry
- Coordinating Urgent Deliveries
- Verifying Coverage
- Product and Service Knowledge
- Sales Proposal Creation
- Closing Techniques
- Cold-Calling
- Prospecting Skills
- B2B Sales
- Exceeds Sales Goals
Timeline
Dispatcher
Gate Group
07.2023 - Current
Outside Sales Consultant
AT&T Inc.
03.2021 - 07.2023
Retail Sales Consultant
AT&T Inc.
12.2018 - 03.2021
Retail Sales Consultant
AT&T Mobility
01.2014 - 05.2018
Receptionist
Grove of LaGrange Park
01.2010 - 01.2013
S&R (Shipping & Receiving) Associate/Sales Associate
Niketown Chicago
01.2010 - 01.2012
Warehouse Worker
Amvets
01.2008
Bakery Janitor
Costco Wholesale Warehouse
01.2007
Dishwasher
Morton's the Steakhouse
01.2005 - 01.2006
Associate of Applied Science - Law Enforcement
Morton College
GED -
Cook County GED Prep Program
Similar Profiles
Leonard WaltonLeonard Walton
Director of Operations, Assembly at Gate GroupDirector of Operations, Assembly at Gate Group
Deepthi PanduruDeepthi Panduru
Data coorinator at Gate GroupData coorinator at Gate Group
Seth LeblancSeth Leblanc
Building Superintendent at Forest Gate GroupBuilding Superintendent at Forest Gate Group