Ramona Ousley

• Assisted in the training of new pharmacy technicians and provided feedback on their performance.
• Maintained accurate patient records and updated prescription information as needed.
• Ensured that all medications were stored properly, following safety protocols.

• Schedule all technicians for the volume of the store to maintain workflow.

Patient careTriage prescriptions

Fill new prescriptions

Refill prescriptions

File prescriptions

Stock & restock medications & supplies

Store to store redeploy

Phone calls with patients & medical staff

Perform cycle count's

Fax/copy

CVS Health system

• Developed and implemented lesson plans to promote physical, social, emotional, and cognitive development of children in the Head Start program.
• Maintained records of student progress and provided feedback to families on a regular basis.
• Conducted home visits to assess family dynamics, health needs, and educational resources.
• Assessed individualized learning needs of students using informal assessments such as observations and interviews with parents and guardians.
• Established effective relationships with community organizations to provide additional resources for families in the Head Start program.
• Created an environment conducive to learning by providing a safe, nurturing atmosphere for students.
• Implemented behavior management strategies that encourage positive interactions between students within the classroom setting.

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Monitored store operations to ensure compliance with company policies and procedures.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
• Provided coaching and guidance to team members when necessary to improve performance.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
• Managed the scheduling of staff shifts to ensure adequate coverage at all times.