Ramrattie Ramnauth
ADMINISTRATION ASSOCIATES
Jamaica
Summary
Dynamic administrative professional with extensive experience at Steven Smith Stuffed Animals, excelling in office management and customer service. Proven ability to enhance efficiency through effective data entry and organization. Strong verbal communication skills foster positive client relations, ensuring a welcoming environment and seamless operations. Committed to maintaining confidentiality and supporting team success.
Overview
26
26
years of professional experience
1
1
Language
Work History
Administrative Assistant
Steven Smith Stuffed Animals
07.2006 - 03.2026
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Billing, Accounts Receivable
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Office Assistant
BRESTIN DENTAL
10.2004 - 06.2005
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Coordinated and scheduled appointments.
Reservation Agent
Apple Core Hotels
11.2002 - 04.2004
- Provided customers with information about availability and pricing.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Office Administrative Assistant
City Expeditor Inc.
10.1999 - 08.2002
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Billing, Pricing & Assisted in Accounts Department
Education
High School Diploma -
Harry Van Arsdale Jr. High School
Brooklyn, NYSkills
Office administration
Administrative support
Data entry
Computer skills
Filing
Mail handling
Microsoft Excel
Microsoft Word
Clerical support
Customer service
Appointment scheduling
Office management
Customer and client relations
Verbal communication
Excel spreadsheets
Purchase orders organization
Team bonding
Timeline
Administrative Assistant
Steven Smith Stuffed Animals
07.2006 - 03.2026
Office Assistant
BRESTIN DENTAL
10.2004 - 06.2005
Reservation Agent
Apple Core Hotels
11.2002 - 04.2004
Office Administrative Assistant
City Expeditor Inc.
10.1999 - 08.2002
High School Diploma -
Harry Van Arsdale Jr. High School