Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramsey Acosta

Tacoma

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Claims Management
Puyallup
04.2025 - Current
  • Coordinated team efforts to streamline administrative tasks, improving workflow and support within the team.
  • Coordinated team efforts to streamline administrative tasks, improving workflow and support within the team.
  • Organized legal documents in company filing systems and databases.
  • Processed incoming mail on a daily basis.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.

Sales Specialist

Apple
Tacoma
08.2024 - 01.2025
  • Identified customer needs by asking questions and advising on best solutions.
  • Provided technical support to customers regarding product features and usage.
  • Positively impacted store by holding a 92 NPS score, store average being 82.

Junior Design and Sales Consultant

Blue Raven Solar
Federal Way
11.2023 - 11.2024
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Negotiated deals and handled complaints or objections resulting in higher success rate than company average.
  • Cultivated strong client relationships, driving significant sales growth while ensuring exceptional customer satisfaction through tailored solutions.
  • Executed comprehensive market analysis to identify client needs, leading to targeted product recommendations and improved sales outcomes.

Retail Sales Associate

Nike
Auburn
06.2022 - 06.2023
  • Enhanced inventory accuracy through team collaboration, minimizing discrepancies.
  • Worked with teams to refine product displays, improving foot traffic and conversions.
  • Refined product displays with teams, increasing foot traffic and conversion rates.

Education

HIGH SCHOOL DIPLOMA -

Clover Park High School
Lakewood, WA

Skills

  • Office management
  • Data entry
  • Customer Service
  • Training
  • Time management
  • Problem Solving
  • Strategic Planning
  • Presentation Preparation
  • Negotiation
  • Effective communication

Languages

  • Spanish, Native
  • English, Native

Timeline

Administrative Assistant

Claims Management
04.2025 - Current

Sales Specialist

Apple
08.2024 - 01.2025

Junior Design and Sales Consultant

Blue Raven Solar
11.2023 - 11.2024

Retail Sales Associate

Nike
06.2022 - 06.2023

HIGH SCHOOL DIPLOMA -

Clover Park High School
Ramsey Acosta