Summary
Overview
Work History
Education
Skills
Career Achievements
References
Timeline
Generic

Ranardo Seamon

Decatur,GA

Summary

Dynamic and results-driven professional with a proven track record at Yes! Communities, adept in operations management and crisis management. Excelled in enhancing community engagement and financial performance, achieving over 85% occupancy rates as a Community Manager. Recognized for exceptional multitasking, organization, and driving significant revenue growth.

Overview

26
26
years of professional experience

Work History

Community Manager

Yes! Communities
ACWORTH, Georgia
04.2018 - Current
  • Prepared detailed budgets and financial reports for properties.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Managed multiple projects simultaneously, ensuring deadlines are met.
  • Developed and executed community outreach strategies, increasing engagement.
  • Drove facility growth and increased resident morale by planning special activities.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Negotiated with vendors and service providers for community events.

Leasing Consultant

The London
Dunwoody, GA
01.2016 - 03.2017
  • Provide tours of 709 unit community to potential prospects
  • Completed leasing packages for all rentals and maintained an 85%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.
  • Assisted in the development of marketing plans, Internet, and print advertisements.
  • Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.
  • Addressed, investigated, and resolved tenant complaints, and documented the action taken; delivered emergency 24-hour on-call services to tenants.

Assistant Manager

Preserve At Cascade
Atlanta, GA
01.2016 - 12.2016
  • Assisted Property Manager on Accounts Payable and vendor scheduling
  • Completed monthly market surveys and weekly management reports
  • Figured increases on renewals, composed their letters and prepared new leases
  • Leased apartments, processed and approved applications
  • Collected rents, secured bank deposits, processed apartment security deposits and managed accurate application files
  • Processed and managed all building service requests, updated tenant contact information, researched past due invoices, and set up new vendors in system
  • Coordinated all residents' events, activities, and newsletters (example: movie night, Saturday lease spectacular, holiday light contest, toys for tots drive, balcony contest)

Leasing Manager

Hampton Village Apartments
01.2007 - 12.2015
  • Provide tours of 722 unit community to potential prospects
  • Follow up with credit checks and generating lease signing
  • Respond to resident request, and resolve resident issues through the necessary channels
  • Participate in marketing strategies to achieve monthly leasing goals of 90-100% occupancy
  • Top Leaser 2011, 2012, 2013 Leasing Consultant of the Year
  • Recipient of 2013 A.S.P.I.R.E Award
  • Successfully moved in over 800 people and have brought in over 1 million dollars in sales
  • Surpassed colleagues performances, frequently serving up to 100 customers a week in a high pressure environment where customer inquiries were often prolonged and time consuming
  • Recognized by customers and management as being reliable that all issues will be thoroughly investigated and resolved in a timely manner

Senior Peripheral Technician

Bank of America
01.2002 - 12.2006
  • Operation of insertion or printing equipment for processing customer statements
  • Advanced operations of IBM 3900/4000 laser printers and pre/post processing equipment
  • Supported client expectations and adhered to customer service level agreements
  • Assisted with coordination of projects including departmental enhancement

Service Manager

United States Air Force, USAF
01.1999 - 12.2002
  • Directed services programs, operations, and retail operations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

Some College (No Degree) - Social Services

United States Air Force

Some College (No Degree) - Computer Engineering

DeVry University
Atlanta, GA

Skills

  • Employee recruitment
  • Operations management
  • Financial budgeting and reporting
  • Daily operations oversight
  • Income and expense management
  • Online advertising
  • Crisis management
  • Brand management
  • Leasing and sales
  • Multitasking and organization
  • Apartment inspections
  • Employee performance management

Career Achievements

Managed community operations with net profits of over 6.2 millions dollars in revenue annually.

Yearly increase of sales at community over budgeted margins in region . 

I have be able to decrease delinquency by .7% quarterly while maintaining occupancy in a 509 unit property. 

Lead training classes of new hires on policies and procedures during on-boarding while introducing the companies culture.

Always contributed to outstanding customer service. 

References

References available upon request.

Timeline

Community Manager

Yes! Communities
04.2018 - Current

Leasing Consultant

The London
01.2016 - 03.2017

Assistant Manager

Preserve At Cascade
01.2016 - 12.2016

Leasing Manager

Hampton Village Apartments
01.2007 - 12.2015

Senior Peripheral Technician

Bank of America
01.2002 - 12.2006

Service Manager

United States Air Force, USAF
01.1999 - 12.2002

Some College (No Degree) - Social Services

United States Air Force

Some College (No Degree) - Computer Engineering

DeVry University

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Ranardo Seamon