Randall Carr
Palm Bay,FL
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Jersey Mike's Subs
Melbourne, FL
07.2018 - Current
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Mentored team members by demonstrating best practices for sales and customer service.
- Cultivated positive rapport with associates and team leadership.
- Enhanced sales volume through skilled support to both new and inactive customers.
General Manager
Jersey Mike's Subs
Lady Lake, FL
10.2014 - 07.2018
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Shift Leader
Jersey Mike's Subs
Palm Bay, FL
09.2012 - 10.2013
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
Education
Associate of Arts - Biology
Valencia College
Orlando, FL09-2011
Skills
- Leadership Development
- Human Resource Management
- Compliance Monitoring
- Workforce Development
- Profitability Optimization
- Operations Oversight
- Policies and Procedures
- Team Building Practices
- Employee Scheduling
- Operations Improvements
- Goal Setting and Performance Metrics
- Operations Management
Accomplishments
- 200 Bread club given to the top 50 performers in the company
Certification
- Certified Trainer - Can train Franchisees and upcoming General Managers, also helped write the training guidelines for incoming Managers and Franchisees
Timeline
District Manager
Jersey Mike's Subs
07.2018 - Current
General Manager
Jersey Mike's Subs
10.2014 - 07.2018
Shift Leader
Jersey Mike's Subs
09.2012 - 10.2013
Associate of Arts - Biology
Valencia College
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