Randi Ford
Dynamic and detail-oriented professional with extensive experience in hospitality and customer service. Proven ability in problem-solving and conflict management, ensuring guest satisfaction and operational efficiency. Skilled in cash handling and front desk operations, consistently enhancing guest experiences through effective communication and relationship building. I’m great at multitasking whilst maintains focus on my priorities and last but not least I’m a huge people person and team player!
Work History
Front Desk Representative
5 MonthsI was responsible for answering all the phones, dealing with any guest questions and/or complaints, managing housekeeping throughout the day, cleaning the lobby and helping run laundry, checking guests in and out of the hotel and making sure all of our payment info for said guest was correct as well as calling or approaching guests if they had a bill due that was owed to the hotel.
Pharmacy Assistant
3 Months- Sorted medications into correct storage containers for delivery. - Dispatched prescriptions and processed customer transactions. - Applied proper tags to prescription sheets to support easy filing and retrieval. - Maintained patient files in current, accurate order and contacted customers about billing issues.
Waitress/bartender
11 MonthsManaged children’s birthday parties and events while maintaining table service, phone coverage, to-go order fulfillment, and alcohol and food service as sole waitress on shift.
Bartender/casino Attendant
3 MonthsManaged bar and liquor store operations, including drink preparation, ticket cashing out, and purchase ring-ups for customer orders.
Education
High School Diploma
Skills
Certification
Alcohol serving certificate