Randi Redmon
Wenatchee,WA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Milepost Brewing
Cashmere, WA
10.2017 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
Windmill
Wenatchee, WA
09.2020 - 01.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers..
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Increased sales significantly by upselling higher-end products to customers.
Manager
Wok About Grill
Wenatchee, WA
03.2015 - 10.2017
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Delivered feedback to decision-makers regarding employee performance and training needs
Skills
- Special Requests and Substitutions
- Conflict and Complaint Resolution
- Warm and Friendly
- Menu Memorization and Presentation
- Dining Room Cleaning and Upkeep
- Specials Promotion and Upselling
- Suggestive Selling
Timeline
Server
Windmill
09.2020 - 01.2021
Server
Milepost Brewing
10.2017 - Current
Manager
Wok About Grill
03.2015 - 10.2017
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