Raquel Hankton

Responsible for notifying/locating patients to be registeredtered by using a pager system.
Verifies all patient demographics, including insurance information, and ensures HIPAA guidelines are
followed.

Documents accurate information into the computer system, including comments about the case or patient.

Obtains written consent from all patients.

Responsible for correcting errors or omissions, including patients' insurance information.
Issues receipt for payments received and deposits funds are locked securely.
Prepares patients' charts in advance as directed to ensure that all documents are correctly and promptly obtained.

Responsible for retrieval of daily surgery charts from the 3rd floor daily.
Scans all documents into the system daily as directed.

Helps verify insurance and contact patients about copayments and deductibles.
Serves as a backup for any other position in the area as needed or directed.
Consistently exhibits a positive and professional attitude.

Ensures timeliness and accuracy of all work before leaving each day.
Performs all other duties as the Registration Coordinator or Revenue Cycle Director assigns.

• Greeting patients and their caregivers on arrival.
• Collecting information such as patient details, medical history, billing, and insurance information. Filing
and faxing documents.
• Preparing patient admission and discharge documentation.
• Entering information into databases and maintaining accurate records. Bill and verify insurance.
• Informing patients and their caregivers of hospital procedures, policies, and protocols.
• Providing patients with billing and payment information.
• Collect copayments, balancing cash drawer.
• Explain HIPPA, Consent, OSH and Medicare Consent upon signature of patients.

Provides blood donor recruitment support to maximize collection opportunities

Engages the public to communicate the importance of giving blood and encouraging them to donate

Attends blood drives and other outreach events to educate and engage the community

May also call on previous donors to schedule future blood donations

Assists in preparing and providing promotional/marketing print materials for mobile blood drives and special campaigns

Maintains donor resources promotional items inventory,

Pulls monthly event calendars for communities and schools we serve to properly schedule drives around events.

Attends blood drives and other community events to educate and recruit blood donors.

Telephones previous blood donors and encourages them to donate blood; schedules appointments.

Uses computer system to extract and record donor information.