Rashaun Ashley
Self-employeed
Mableton,GA
1
Language
8
Years of experience
Experienced and motivated professional with over 5 years of day trading experience, 5 years of assistant management experience, and currently serving as a Property Manager. Brings a strong background in leadership, decision-making, financial analysis, customer service, and daily operations. Proven ability to manage competing priorities, solve problems efficiently, communicate effectively, and make informed decisions in fast-paced environments. Skilled at building professional relationships, maintaining organization, and taking ownership of responsibilities while consistently working toward business and client objectives.
Work History
Property Manager
6 Months- Oversaw daily operations of storage facilities, ensuring optimal functionality and customer satisfaction.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Developed strategic marketing initiatives to increase occupancy rates and promote services effectively.
- Trained and mentored new staff on property management protocols and customer service standards.
- Conducted regular inspections of properties to maintain safety compliance and address maintenance issues promptly.
- Analyzed market trends to adjust pricing strategies, maximizing revenue potential for storage units.
- Established strong relationships with vendors, negotiating contracts for services to optimize budget allocation.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Implemented and enforced policies and procedures to maintain properties at the highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Streamlined rent collection processes, significantly reducing late payments.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
Day Trader
5 Years 3 Months- Developed and executed daily trading strategies based on technical indicators.
- Monitored real-time data feeds to inform trading decisions and risk management.
- Analyzed market trends to identify profitable trading opportunities.
- Utilized advanced charting software to assess price movements and market behavior.
- Managed portfolio diversification to mitigate risks and optimize returns..
- Implemented stop-loss orders to limit potential losses during volatile market conditions.
- Mentored aspiring traders on effective strategies and market analysis techniques.
- Increased trading profits by employing effective risk management strategies.
- Analyzed market trends for informed decision-making and improved portfolio performance.
- Managed a diverse portfolio of stocks, options, bonds, and other securities to maximize returns.
- Managed risk effectively using proper position sizing techniques relative to account equity.
- Utilized technical analysis to identify profitable trades, optimizing investment outcomes.
- Evaluated macroeconomic factors affecting market sectors for strategic positioning within the broader financial landscape.
- Collaborated with fellow traders for sharing insights and refining strategies, enhancing collective success rates.
- Reduced losses by setting appropriate stop-loss levels based on technical indicators and price action patterns.
- Assisted new traders in developing their skills through mentorship programs focused on practical techniques and best practices.
Account Manager
1 Year- Managed customer accounts by providing tailored solutions and addressing client inquiries effectively.
- Conducted product demonstrations, showcasing features and benefits to drive customer engagement.
- Collaborated with cross-functional teams to enhance customer experience and streamline communication processes.
- Assisted in resolving billing issues, ensuring timely follow-up and resolution for optimal customer satisfaction.
- Supported sales initiatives by identifying upsell opportunities within existing accounts to drive revenue growth.
- Maintained accurate records of account activity in CRM software to ensure data integrity and accessibility.
- Participated in team meetings to share insights and contribute to strategic planning efforts for account management improvements.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Informed customers of promotions to increase sales productivity and volume.
Assistant Manager
1 Year- Led team meetings focused on performance improvement and operational efficiency initiatives.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee development and productivity.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Implemented cost-saving measures by optimizing supplier relationships and negotiating favorable terms.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Fostered a collaborative environment among staff, promoting teamwork and high morale within the department.
- Coordinated inventory management processes, improving stock accuracy and reducing discrepancies.
- Developed training materials for new staff, enhancing onboarding process and knowledge retention.
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
Assistant Manager
5 Years 1 Month- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Implemented cost-saving measures by optimizing supplier relationships and negotiating favorable terms.
- Coordinated inventory management processes, improving stock accuracy and reducing discrepancies.
- Developed training materials for new staff, enhancing onboarding process and knowledge retention.
- Fostered a collaborative environment among staff, promoting teamwork and high morale within the department.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Ensured timely and accurate delivery of warehouse orders to designated locations.
- Operated forklifts and pallet jacks for efficient loading and unloading of inventory.
- Maintained an organized warehouse layout to optimize space and improve workflow efficiency.
- Trained new drivers on safety protocols and best practices for warehouse operations.
- Inspected vehicles for safety compliance and performance standards.
- Maintained up-to-date knowledge of industry standards for car inspections, ensuring accurate assessments.
- Checked and replaced windshield wipers on vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
- Performed detailed vacuuming of the interior and exterior of vehicles and equipment.
- Coordinated dispatch operations, optimizing routes for timely deliveries.
- Managed communication between drivers and clients, ensuring clarity and efficiency.
- Oversaw scheduling of transportation resources, improving workflow consistency.
- Trained new dispatchers on systems and protocols to enhance team performance.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Monitored flow of paperwork and directed information to appropriate departments.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Facilitated communication between customers and field personnel to answer questions or resolve concerns.
- Managed customer accounts and invoiced.
- Communicated with customers to provide delivery updates and resolution.
- Scheduled deliveries and pickups according to customer needs.
- Managed office supplies inventory, ensuring availability and minimizing shortages.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Processed timecards to ensure accurate payroll submissions.
- Maintained employee attendance records with attention to detail.
Education
High School Diploma
Skills
Property management
Financial oversight
Payment collection
Financial reporting
Property inspections
Maintenance coordination
Deposits management
Data entry
Shipping and receiving
Forklift operations
Inventory and stocking
Inventory control
Languages
English
Full Professional
Timeline
Property Manager
Public Storage
04.2026 - CurrentRead More
Account Manager
Verizon Wireless
04.2025 - 04.2026Read More
Assistant Manager
Dollar Tree Stores
06.2023 - 06.2024Read More
Day Trader
Self-employeed
07.2021 - CurrentRead More
Assistant Manager
Parts Authority
05.2018 - 06.2023Read More
Thornwood High School
High School Diploma
Read More