RASHID BOLNABA MORO
Columbus,OH
Summary
I am a highly motivated individual who aims to use the knowledge, skills and experience i have to solve real world problems and attain enviable heights in my career.
Overview
5
5
years of professional experience
Work History
Crew Member
Wendy's
11.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Sales Agent
Cymain Ghana Limited
04.2019 - 06.2021
- Enhanced product knowledge through continuous training and professional development opportunities.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
Education
Bachelor of Arts - Communication Studies
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06.2016
High School Diploma -
T.I Ahmadiyya Senior High School
Kumasi Ghana06.2012
Skills
- Customer Service
- Order Management
- Inventory Restocking
- Positive Company Representation
- Heavy Lifting
- Time Management
- Clear Communication
- Backhoe Machine Operation
Accomplishments
- Developed or implemented new procedures or systems.
Timeline
Crew Member
Wendy's
11.2023 - Current
Sales Agent
Cymain Ghana Limited
04.2019 - 06.2021
Bachelor of Arts - Communication Studies
Kwame Nkrumah University of Science And Technology
High School Diploma -
T.I Ahmadiyya Senior High School
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