Raul Delatorre
Rosemead,CA
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Project Specialist
Better Earth Solar
07.2023 - 06.2024
- Supported successful project delivery by maintaining updated progress reports and providing regular status updates to stakeholders.
- Conducted thorough risk assessments to proactively address potential issues before they impacted projects.
- Provided thorough support, problem resolution and navigational assistance for customers via chat, email and phone.
- Monitored project progress, identified risks and took corrective action as needed.
Sales Development Representative
Better Earth Solar
06.2022 - 07.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Achieved and exceeded monthly and annual sales targets.
Sales Development Representative
Solar Optimum
05.2021 - 06.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
Tesla Advisor
Tesla
03.2017 - 04.2021
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
Sales Consultant
Carmax
10.2011 - 03.2017
- President’s club member for 4 years
- (Consist of selling a quarterly minimum of 45 cars)
- 2016 Top buy rate
- 2016 Top trade in profit
- 2016 Top car sales
- 2016 Store champion for March 2016 for employee development and mentoring new hires.
Team leader
Target
04.2007 - 10.2011
- Provide excellent client service
- Manage Daily Logistic tasks such as assigned lunches and breaks, stock and pull inventory to sales floor
- Exceed daily sales goal and objectives.
Electrical Associate
Home Depot
06.2002 - 04.2007
- Customer service
- Advise clients on products needed for projects
- Forklift Certified
- Maintain Daily operations within department.
Education
High School Diploma -
Rosemead High School
Rosemead, CA06.1997
Skills
Customer Relationship Management
Training and mentoring
Problem-Solving
Attention to Detail
Time Management
Product and service knowledge
Awards
- 2019 Top Sales Advisor for Q1 & Q2
- 2018 Top Sales Advisor for Q3 & Q4
- 2017 Most captured Leads
- 2017 Most attained Test Drives
Timeline
Project Specialist
Better Earth Solar
07.2023 - 06.2024
Sales Development Representative
Better Earth Solar
06.2022 - 07.2023
Sales Development Representative
Solar Optimum
05.2021 - 06.2022
Tesla Advisor
Tesla
03.2017 - 04.2021
Sales Consultant
Carmax
10.2011 - 03.2017
Team leader
Target
04.2007 - 10.2011
Electrical Associate
Home Depot
06.2002 - 04.2007
High School Diploma -
Rosemead High School
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