Raul Guemarez
Mesquite,TX
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Highly driven individual, focusing priorities on maximizing income, building a strong team, and minimizing expenses. Excel at project management, fine-tuning daily operations, and developing marketing strategies to boost occupancy while maximizing Market Rents. Proficient with essential programs such as word processing, spreadsheets, and database management. Highly experienced with several property management software platforms including, but not limited to, Yardi, Onesite, Entrata Legacy/Core, Lead2Lease, and RentCafé. Leader in a range of environments, from serving as a team leader during two overseas deployments in the US Army to successfully managing two Mid Rise assets in Seattle.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Community Manager
Epic Asset Management
09.2021 - 02.2023
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins, and move-outs.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
- Produced reports about community activities to keep owners, directors, and property managers informed.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed annual rent calculations using housing database software.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored the progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Started tenure in Q3 and brought effective rent PSF from $2.746 to $4.074.
- Achieved effective Renewal lease rate change average of 17.3%.
- Maintained 96% occupancy throughout years 2021 and 2022.
- Increased other income up $29k by performing audits.
- Brought delinquency down from 245k to 28k.
- Achieved 14.24%, $280k variance in total revenue over budgeted.
- Oversaw successful and timely completion of several capital projects.
Assistant Community Manager
Greystar Property Management
05.2017 - 09.2021
- Started with Greystar in 2017 as a part-time Leasing Professional, quickly worked up to full-time, and in 2020 was promoted to Assistant Manager.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins, and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Increased occupancy and leased percentages to 100% and have maintained that since starting at Lock Vista.
- Brought online satisfaction score from 3.5 to 4.2.
- Since reopening facilities by Washington State, have safely conducted resident events to bolster a sense of community among residents and bring overall satisfaction up, directly impacting renewal rates.
- Overseeing and coordinating outside renovation projects of all 4 buildings.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
Education
Associate of Arts - Property Management
01.2018
Skills
- Payment Processing
- Workplace Safety
- Team Training
- Contract Negotiation
- Customer Relationship Management
- Staff Management
- Leasing and Sales
- Property Management
- Leasing Strategy Development
- Marketing and Advertising
Certification
- Certified Apartment Manager, CAM
- Dale Carnegie Sales Training
Languages
Spanish
Native or Bilingual
Timeline
Community Manager - Epic Asset Management
09.2021 - 02.2023
Assistant Community Manager - Greystar Property Management
05.2017 - 09.2021
North Seattle College - Associate of Arts, Property Management
- Certified Apartment Manager, CAM
- Dale Carnegie Sales Training
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