Raveen Martin
Normal,AL
Summary
Service-oriented United States Postal worker with several years of experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of physical stamina and consistent adherence to established processes and procedures.
Overview
7
7
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Huntsville, AL
05.2023 - Current
- Assisted customers by lifting heavy packages and placing parcels by front door or garage, daily.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Provided customers with information about products and services offered by the Post Office.
- Ensured that all safety guidelines were followed during deliveries.
- Researched customer inquiries related to delivery status of packages or letters.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Professional Lead Postal Clerk
United States Postal Service, USPS
Normal, AL
07.2019 - 01.2023
- Created the best mailing solutions for all customer's needs.
- Coordinated and scheduled meetings and appointments.
- Assisted with on-boarding of new employees.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Set staff schedules to optimized coverage of all areas.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Laboratory Technician
BASF Corp/Kelly Services
Huntsville, AL
01.2018 - 07.2019
- Operated laboratory equipment including SMART/Mettler, Centrifuge, agitators, rheometer, and spectrometer. etc.
- Calibrated and maintained instruments to keep equipment fully operational.
- Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
Education
Bachelor of Science - Biology
Alabama A & M University
Normal, AL12.2018
Skills
- Customer Service
- Safety Procedures
- Adult AED and CPR
- Administrative tasks
- Public interaction
- Verbal and written communication
- Insured mail procedures
- Team Management
Accomplishments
- 2023/2024 Safety Captain for the Huntsville/West Station Post Office
- Emerging Researchers National Convention in STEM 2017 Second Place Poster Presentation Winner in Biological Sciences. The Genotoxicity Determination of Commonly Used Pesticides.
Washington, D.C.
Affiliations
Member of a book club and mentor to future college students of Alabama A&M University.
Timeline
City Letter Carrier
United States Postal Service, USPS
05.2023 - Current
Professional Lead Postal Clerk
United States Postal Service, USPS
07.2019 - 01.2023
Laboratory Technician
BASF Corp/Kelly Services
01.2018 - 07.2019
Bachelor of Science - Biology
Alabama A & M University
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