Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Raven Buckner

Hutchins,TX

Overview

6
6
years of professional experience

Work History

Patient Service Specialist

Baylor Scott & White Medical Center
Dallas, TX
01.2024 - Current
  • Maintained knowledge of current insurance requirements for billing purposes.
  • Collected co-pays at time of visit according to office policy.
  • Ensured compliance with HIPAA regulations when handling confidential patient information.
  • Scheduled appointments and managed patient records using electronic health record software.

Clinical Staff Assistant

Ut Southwestern Medical Center
Dallas, TX
02.2023 - 12.2023
  • Assisted in coordinating patient care activities and providing administrative support for clinical staff.
  • Coordinated communication between patients and healthcare providers regarding test results or follow up instructions.
  • Verified insurance eligibility prior to patient visits; processed claims accurately according to established guidelines.
  • Managed front desk operations including check-in and check-out processes, scheduling of appointments, answering phones.
  • Greeted patients upon arrival and checked them in for their appointment; verified insurance coverage and collected co-pays.
  • Scheduled patients for appointments, tests, and treatments; coordinated referrals to specialists.
  • Demonstrated ability to work independently or collaboratively within a team environment.
  • Learn updated Epic electronic medical record system user operations, Front office clinical workflows, policies and procedures.

Senior Operations Administrator

FedEx Ground
Mesquite, TX
09.2021 - 02.2023
  • Follows direct instructions from a supervisor in order to review and enter all independent contractor settlement information into the appropriate systems.
  • Maintains the Department of Transportation (DOT) requires files by compiling the required documentation and verifying timely log entries.
  • Provides clerical support to various management and operational functions including, but not limited to, photocopying, filing, faxing, emailing and managing the telephone.
  • Assists management with Business Control Sel-Assessment (BCSA) audit activity.
  • Serves as initial contact to receiving IC inquiries or issues relating to settlement, uniforms, decal, ect., to route management for appropriate resolution.

Warehouse Package Handler

FedEx Ground
Mesquite, TX
11.2018 - 09.2021
  • Loaded outgoing packages onto delivery trucks according to customer orders.
  • Assisted with loading and unloading heavier objects using hand-trucks or pallet jacks.
  • Followed safety protocols when handling hazardous materials such as chemicals or inflammable liquids.
  • Utilized scanning equipment to track movement of items throughout the facility.

Education

High School Diploma -

Seagoville High School
Seagoville, TX
05-2019

Skills

  • Cross-cultural sensitivity
  • Professionalism and Ethics
  • Healthcare Systems Knowledge
  • Insurance Verification
  • Appointment Scheduling
  • Registration and Admissions
  • Epic
  • Payment Collections
  • Exceptional written and oral communication

Timeline

Patient Service Specialist

Baylor Scott & White Medical Center
01.2024 - Current

Clinical Staff Assistant

Ut Southwestern Medical Center
02.2023 - 12.2023

Senior Operations Administrator

FedEx Ground
09.2021 - 02.2023

Warehouse Package Handler

FedEx Ground
11.2018 - 09.2021

High School Diploma -

Seagoville High School

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Raven Buckner