Raven Fenton
The Bronx
Summary
To obtain a Medical Office position where I can apply my skills and expand my knowledge.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Motion Sports Medicine
The Bronx
07.2024 - 05.2025
- Inputted patient demographic data into electronic health record system.
- Adhered to HIPAA regulations when handling confidential patient information.
- Scanned documents into electronic health record system as needed.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Assisted with scheduling follow-up appointments according to provider availability.
- Greeted patients upon arrival and directed them to the appropriate area.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Ensured all necessary paperwork was completed prior to patient visits.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Answered incoming calls in a professional manner.
Ophthalmic Medical Technician
Olive C. Osborne MD
The Bronx
03.2023 - 07.2024
- Performed administrative tasks such as filing insurance forms and collecting payments from patients.
- Prepared examination rooms with appropriate instruments prior to each patient visit.
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Maintained inventory of all medical supplies in the clinic.
- Answered phones calls promptly and responded appropriately to inquiries from patients or staff members.
- Scheduled appointments for patients using an electronic scheduling system.
- Prepared patients and administered basic eye exam tests.
- Applied eye drops and medications as prescribed by the ophthalmologist.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
Medical Assistant Intern
Morgenstern-Bonheur Medical Group
New York
09.2022 - 12.2022
- Managed, updated, scanned patient charts and reports
- Performed venipuncture and took patients vital signs
- Faxed specialty prescriptions to pharmacies
- Directed patients in rooms and ensure it was sterilized after ever use
Education
Associate of Occupational Studies - Medical Assisting
Mandl School, The College Of Allied Health
New York, New York12-2022
BBA - Health Administration
Monroe College
Bronx, NYSkills
- Electronic health records
- HIPAA compliance
- Patient scheduling
- Data entry
- Phone and email etiquette
- Proficient with medical terminology
- Customer service
- First Aid/CPR certified
Timeline
Patient Service Representative
Motion Sports Medicine
07.2024 - 05.2025
Ophthalmic Medical Technician
Olive C. Osborne MD
03.2023 - 07.2024
Medical Assistant Intern
Morgenstern-Bonheur Medical Group
09.2022 - 12.2022
Associate of Occupational Studies - Medical Assisting
Mandl School, The College Of Allied Health
BBA - Health Administration
Monroe College