Raven Linsangan
Jacksonville,NC
Summary
Driven sales associate with proven skills in customer service, inventory management, and POS operations. Committed to enhancing customer satisfaction and optimizing sales strategies.
Overview
11
11
years of professional experience
Work History
Sales Associate
Hot Topic
Jacksonville , NC
01.2021 - 12.2025
- Engaged with customers to enhance their shopping experience and build relationships.
- Assisted customers in finding merchandise and provided product knowledge.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Processed transactions accurately using point-of-sale systems and handled cash effectively.
- Collaborated with team members to support store promotions and special events.
- Trained new hires on customer service protocols and operational procedures.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Assistant Manager
Dominos Pizza Inc.
Jacksonville, NC
01.2021 - 01.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed daily operations to streamline workflow in fast-paced environment.
- Trained and mentored team members on customer service standards and procedures.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Implemented new processes to improve order accuracy and reduce waste.
- Monitored food safety practices to maintain compliance with health regulations.
- Ensured compliance with safety regulations and company policies.
- Mediated conflicts between team members to foster collaboration and maintain a positive work environment.
- Developed a system for tracking inventory and ordering supplies.
- Implemented quality control measures to uphold company standards.
Cashier
Piggly Wiggly Supermarket
Jacknsonville, NC
01.2015 - 01.2017
- Handled cash, credit, and debit transactions with accuracy and care.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated point-of-sale systems to complete sales transactions quickly.
- Maintained cleanliness and organization of checkout area and surrounding spaces.
- Managed returns and exchanges according to store policies.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to ensure smooth store operations.
- Stocked shelves with merchandise to ensure product availability for customers.
Education
Associate of Applied Science - Forensic Science
Coastal Carolina Community College
Jacksonville, NC09-2026
Skills
- POS system operation
- Order processing
- Customer service
- Inventory management
- Inventory tracking
- Sales forecasting
- Upselling and cross selling
- Complex Problem-solving
- Time management
- Reliable and punctual
- Excellent people skills
- Effective communication
- Positive demeanor
- Service oriented
Timeline
Sales Associate
Hot Topic
01.2021 - 12.2025
Assistant Manager
Dominos Pizza Inc.
01.2021 - 01.2023
Cashier
Piggly Wiggly Supermarket
01.2015 - 01.2017
Associate of Applied Science - Forensic Science
Coastal Carolina Community College