Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Volunteer
References
Timeline
Generic

Raven Robinson

Orangeburg,SC

Summary

Attentive individual offering 3+ years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Also, a reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. I'm a recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. As an young adult I'm very ambitious, career-focused, and is determined to achieve my goals.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Columbia, SC
06.2023 - 08.2023
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Assisted patrons in making menu selections.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Bakery Assistant

Main Street Bakery
Columbia, SC
04.2023 - 06.2023
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Labeled bakery items by inputting data into digital weighing machine.
  • Actively maintained preparation line ingredient levels, replenishing supply of fillings, nuts, cheeses and other ingredients to support uninterrupted preparation.
  • Worked closely with head baker to plan daily production schedules.
  • Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
  • Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Monitored expiration dates on ingredients and finished products.
  • Operated POS system to process bakery sales transactions.
  • Organized storage areas to ensure efficient use of space and easy access to items needed for production.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Filled orders requesting custom icing or fondant designs, incorporating lettering and images into decorations according to customer requests.

Customer Service Associate

Walgreens
Columbia, SC
11.2022 - 03.2023
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Answered phone calls from customers promptly and courteously.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Handled cash register operations accurately during peak times.
  • Greeted customers and identified their needs.
  • Determined accurate prices customers, consistently searching for deals and best prices.
  • Educated customers on special pricing opportunities and company offerings.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Cashier

Murphy USA
Orangeburg, SC
07.2021 - 03.2022
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Monitored customer order process and addressed customer issues.
  • Helped with purchases and signed customers up for rewards program.
  • Processed refunds for worn, damaged and broken merchandise.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Associate of Applied Science - Nursing

Midlands Technical College
West Columbia, SC
05-2025

GED -

Orangeburg Calhoun Technical College
Orangeburg, SC
03-2022

Skills

  • Customer Service
  • Safe Food Handling
  • Problem-Solving
  • Verbal and Written Communication
  • Cash Handling
  • Workplace Efficiency
  • Heavy Lifting
  • Crew Leadership
  • Salesmanship
  • Cleaning

Affiliations

-Played volleyball in middle school

- Joined chorus my first year of high school

Accomplishments

  • I've scored silver on my ACT work keys test.
  • Completed GED courses and graduated within 2 weeks.

Volunteer

From the age 13, I have volunteered at an animal rehabilitation center. It was an unforgettable experience. Any animal you could think of was there. Cats, Dogs , Horses, Sheep, Goats, Pigs, and even reptiles and amphibians. We did task known as feeding, hygienic routines, and medical procedures.

References

References available upon request.

Timeline

Crew Member

McDonald's
06.2023 - 08.2023

Bakery Assistant

Main Street Bakery
04.2023 - 06.2023

Customer Service Associate

Walgreens
11.2022 - 03.2023

Cashier

Murphy USA
07.2021 - 03.2022

Associate of Applied Science - Nursing

Midlands Technical College

GED -

Orangeburg Calhoun Technical College

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Raven Robinson