Ravenia Gant-Fletcher
Chicago,IL
Summary
Student success professional with nearly 10 years of experience in for-profit higher education. Demonstrated ability to enhance student retention, persistence, and graduation rates through effective advising and resource management. Committed to equipping students with essential career skills while supporting diverse learning needs in structured programs.
Overview
10
10
years of professional experience
Work History
Admissions Representative
Aviation Institute of Maintenance
Chicago, Illinois
08.2024 - Current
- Facilitated student inquiries regarding aviation maintenance programs and admission requirements.
- Processed student applications and verified eligibility for program enrollment.
- Coordinated campus tours for prospective students and their families.
- Provided crisis intervention to students dealing with difficult situations at school.
- Maintained accurate student records in the admissions database system.
- Managed inquiries from prospective students through phone calls, emails, texts, and social media to provide timely information.
- Advised students throughout the admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
- Converted prospective leads into enrollments through effective communication and support.
- Attended off-site recruiting events like college fairs and high school visits to engage potential applicants directly.
Graduation Specialist
My Footpath (Northern Arizona University Partner)
Chicago, Illinois
09.2022 - 08.2024
- Coordinated communication between students and academic departments to clarify degree requirements.
- Assisted students in completing necessary paperwork for graduation eligibility.
- Collaborated with university staff to enhance graduation support services.
- Maintained records of students' academic progress towards degree completion requirements.
- Directed and participated in recruitment and enrollment activities.
- Advised students on course selection and academic pathways to support timely graduation.
Admissions Consultant
American Intercontinental University (on-line)
Schaumburg, Illinois
09.2018 - 08.2022
- Guided prospective students through admissions process, clarifying requirements and addressing concerns.
- Evaluated student applications and assessed eligibility for enrollment.
- Conducted virtual consultations to address student inquiries and concerns.
- Maintained accurate records of admissions data and student interactions.
- Supported students throughout enrollment journey, ensuring they remained informed and engaged.
- Provided counseling services to help potential students navigate through the admissions process successfully.
- Managed database systems containing information about enrolled students.
- Compiled statistical reports on admissions trends or outcomes.
- Documented, maintained and tracked prospective student applications.
- Collaborated with financial aid officers to deliver detailed information on tuition, scholarships, and financial aid options.
- Utilized CRM software to track interactions with prospective students and analyze the effectiveness of recruitment efforts.
Senior Admissions Advisor
American Intercontinental University Online
Schaumburg, Illinois
09.2016 - 08.2018
- Guided prospective students through admissions processes and requirements.
- Assisted students in completing financial aid applications and understanding funding options.
- Advised students on financial aid options such as loans, grants, scholarships and work-study programs.
- Conducted virtual information sessions to inform potential students about university programs.
- Received incoming calls from potential students and provided detailed information about the institution.
- Maintained updated admissions database records to enhance tracking accuracy.
- Documented, maintained and tracked prospective student applications.
- Utilized CRM software to track prospective student interactions and assess recruitment effectiveness.
- Created reports on enrollment trends, providing insights for strategic decision-making.
Education
MBA - Human Resources Management
American InterContinental University
Schaumburg, IL06-2021
Bachelor of Arts - Business Administration
American InterContinental University
Schaumburg, IL03-2019
Skills
- Student recruitment
- Admissions processing
- Application evaluation
- Financial aid guidance
- CRM software utilization
- Records management
- Relationship management
- Relationship building
- Problem-solving abilities
- Time management
- Multitasking
- Communication skills
Timeline
Admissions Representative
Aviation Institute of Maintenance
08.2024 - Current
Graduation Specialist
My Footpath (Northern Arizona University Partner)
09.2022 - 08.2024
Admissions Consultant
American Intercontinental University (on-line)
09.2018 - 08.2022
Senior Admissions Advisor
American Intercontinental University Online
09.2016 - 08.2018
MBA - Human Resources Management
American InterContinental University
Bachelor of Arts - Business Administration
American InterContinental University