Rawan Aldulaimi
San Antonio,TX
Summary
Dedicated and customer-focused professional with 2 years of Pharmacy Technician experience and management experience in a fast-paced environment. Skilled in team leadership, customer service, problem-solving, and daily operations. Quick learner with strong organizational and communication skills, committed to delivering excellent service and contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Bakery Cafe
San Antonio, TX
09.2023 - 07.2026
- Supervised daily operations, ensuring efficient workflow and high-quality product standards.
- Trained and mentored staff on best practices for food safety and customer service.
- Developed schedules to optimize staffing levels during peak hours, enhancing customer experience.
- Implemented inventory management systems to reduce waste and streamline supply chain processes.
- Analyzed sales trends to drive menu adjustments and promotional strategies, boosting revenue.
- Led team meetings to communicate goals, address challenges, and foster collaboration among staff members.
- Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
Pharmacy Technician
CVS Pharmacy
7418 Silent Path
10.2022 - 06.2024
- Processed prescription orders accurately and efficiently in a high-volume pharmacy environment.
- Utilized pharmacy management software to track prescriptions, manage patient records, and streamline workflows.
- Provided exceptional customer service by addressing inquiries and resolving issues related to prescriptions promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacists with medication management and patient consultations to enhance service quality.
- Maintained inventory levels by conducting regular stock checks and placing timely orders for medications.
- Collaborated with healthcare professionals to ensure optimal patient care and medication compatibility.
Education
Associate of Science - Pre-Biology
Alamo Collage
San Antonio, TXHigh School Diploma -
Imam Hatip Lisesi
Turkey Duzce07.2021
Skills
Leadership
Customer Service
Teamwork
Communication
Time Management
Problem Solving
Organization
Microsoft Office
Inventory Management
Adaptability
Strategic Planning
Attention to Detail
Certification
Registered Dental Assistant (Texas) - Active
Expires: March 31, 2028
Languages
Arabic
Native or Bilingual
English
Full Professional
Turkish
Native or Bilingual
Timeline
Manager
Bakery Cafe
09.2023 - 07.2026
Pharmacy Technician
CVS Pharmacy
10.2022 - 06.2024
Associate of Science - Pre-Biology
Alamo Collage
High School Diploma -
Imam Hatip Lisesi