Results-driven professional specializing in customer relationship management and communication. Expertise in managing daily operations, addressing customer inquiries, and maintaining safety compliance. Demonstrated ability to enhance customer satisfaction and streamline processes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Independent Contractor
VIP Taxi
Tucson, Arizona
07.2025 - Current
Maintained relationships with existing customers while seeking new ones.
Resolved customer inquiries promptly via phone or email communication channels.
Managed daily operations of the business, including budgeting and financial reporting.
Truck Driver
Premature Driveaway
Jacksonville, Florida
12.2022 - 06.2023
Conducted daily pre-trip inspections on vehicles to ensure safe roadway operation.
Monitored vehicle performance and recorded any incidents for maintenance records.
Maintained logs of working hours to comply with regulatory standards.
Accurately completed paperwork at each stop, including bills of lading and trip sheets.
School Bus Driver
Bee Line Transportation
Phoenix, Arizona
06.2020 - 06.2021
Ensured student safety by adhering to traffic laws and regulations.
Responded swiftly to emergencies, executing appropriate actions when necessary.
Conducted pre-trip inspections of the bus in accordance with established procedures.
Monitored student behavior on the bus, consistently enforcing rules.
Reported incidents of student misconduct promptly to relevant personnel.
Transported students efficiently, maintaining adherence to assigned route schedules.
Obeyed DOT regulations and local laws to enhance overall safety.
School Bus Driver
National Bus Company
Tucson, Arizona
06.2019 - 05.2020
Ensured student safety by adhering to all traffic laws and regulations.
Executed pre-trip inspections of the bus according to established procedures.
Communicated effectively with parents regarding transportation issues.
Complied with district policies related to student discipline.
Truck Driver
Norton Transport
Ringgold, Georgia
09.2015 - 09.2017
Conducted comprehensive vehicle inspections to identify mechanical and safety issues.
Maintained detailed logs of working hours for compliance with regulations.
Monitored vehicle performance to pinpoint operational inefficiencies.
Recorded incidents systematically to ensure accurate reporting and accountability.
Updated knowledge on transportation laws and regulations affecting operations.
Managed driving schedules in alignment with Hours of Service regulations.
Performed thorough checks on vehicles, documenting mechanical items and safety concerns.
Truck Driver
Apollo Logistics
Macungie, Pennsylvania
01.2012 - 02.2014
Managed personal driving time in compliance with Hours of Service regulations.
Maintained comprehensive records, including vehicle logs and cargo documentation, per regulatory standards.
Monitored updates on transportation laws to ensure operational compliance.
Tractor Trailer Truck Driver
Prime Inc.
Springfield, Missouri
08.2012 - 12.2012
Executed daily safety inspections on equipment for transporting goods.
Monitored traffic conditions to identify and implement alternate routes.
Ensured compliance with federal regulations for safe transport of hazardous materials.
OTR Flatbed Driver
Maverick LLC
Little Rock, Arkansas
05.2012 - 12.2012
Balanced and centered loads on flatbed trailers to ensure safe transport.
Inspected trailers for safety issues, including broken lights and worn tires, prior to each trip.
Reviewed manifests to assess load contents and plan optimal delivery routes.
Engaged in regular training sessions focused on safety measures for commercial vehicle operations.
Licensed Practical Nurse
Five Star Quality Staffing
Brooklyn, New York
03.2009 - 03.2012
Monitored patient conditions and reported significant changes to registered nurse or physician.
Adhered to facility policies while delivering quality nursing care.
Educated patients on disease prevention and management strategies tailored to individual conditions.
Delivered patient care per physicians' orders and nursing standards of practice.
Licensed Practical Nurse
Atc Healthcare Services - Pennsylvania
Philadelphia, Pennsylvania
08.2010 - 05.2011
Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
Adhered to facility policies and procedures while providing quality nursing care.
Provided patient care in accordance with physicians' orders and nursing standards of practice.
Maintained a safe environment by following infection control policies and procedures.
Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
Licensed Practical Nurse
PrimeCare Medical
12.2009 - 07.2010
Coordinated patient care plans through active participation in interdisciplinary team meetings.
Maintained compliance with facility policies while delivering quality nursing care.
Ensured accuracy and timeliness of clinical documentation in electronic medical record system.
Licensed Practical Nurse
Medical Staffing Solutions
Yorktown Heights, New York
09.2008 - 11.2009
Monitored patient condition changes, reporting significant findings to registered nurse or physician.
Administered medications and treatments following established protocols.
Instructed patients on proper wheelchair or walker use.
Licensed Practical Nurse
InHealth Staffing Systems
Manhattan, New York
11.2006 - 08.2008
Coordinated scheduling of follow-up appointments with primary care providers to ensure continuity of care.
Administered medications and treatments according to established protocols, enhancing patient safety.
Educated patients on disease prevention and management strategies tailored to individual conditions.
Instructed patients on proper use of mobility equipment, promoting independence in daily activities.
Licensed Practical Nurse
Medical Staffing Network
Garden City, New York
04.2003 - 02.2007
Licensed Practical Nurse
White Glove Agency
Brooklyn, New York
10.1991 - 04.2003
Monitored patient condition changes, promptly reporting significant findings to registered nurse or physician.
Administered medications and treatments following established protocols.
Educated patients on disease prevention and management strategies tailored to individual conditions.
Maintained accurate, up-to-date clinical documentation in electronic medical record system.
Provided emotional support to patients and families during challenging times.
Conducted regular rounds to assess patient status effectively.
Assisted patients with personal hygiene activities, including bathing, dressing, eating, grooming, and toileting needs.
Education
Diploma in Practcal Nursing - Licensed Practical Nurse
AAMED Army Medical Training
San Antonio, TX
08-1990
Associate of Arts - Liberal Arts And Science
LaGuardia Community College
Long Island City, NY
09-1983
Skills
Customer relationship management
Budgeting and financial planning
Vehicle inspection and maintenance
Regulatory compliance
Incident reporting and analysis
Safety protocols and procedures
Certification
CDL-A license with school bus, passenger, doubles and tanker endorsements. Unarmed security guard card issued by DPS (Arizona)
Timeline
Independent Contractor
VIP Taxi
07.2025 - Current
Truck Driver
Premature Driveaway
12.2022 - 06.2023
School Bus Driver
Bee Line Transportation
06.2020 - 06.2021
School Bus Driver
National Bus Company
06.2019 - 05.2020
Truck Driver
Norton Transport
09.2015 - 09.2017
Tractor Trailer Truck Driver
Prime Inc.
08.2012 - 12.2012
OTR Flatbed Driver
Maverick LLC
05.2012 - 12.2012
Truck Driver
Apollo Logistics
01.2012 - 02.2014
Licensed Practical Nurse
Atc Healthcare Services - Pennsylvania
08.2010 - 05.2011
Licensed Practical Nurse
PrimeCare Medical
12.2009 - 07.2010
Licensed Practical Nurse
Five Star Quality Staffing
03.2009 - 03.2012
Licensed Practical Nurse
Medical Staffing Solutions
09.2008 - 11.2009
Licensed Practical Nurse
InHealth Staffing Systems
11.2006 - 08.2008
Licensed Practical Nurse
Medical Staffing Network
04.2003 - 02.2007
Licensed Practical Nurse
White Glove Agency
10.1991 - 04.2003
Diploma in Practcal Nursing - Licensed Practical Nurse