High-energy Leader successful in building and motivating dynamic teams Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Driving fun while driving successful Profit and Lost statements.
Work History
GENERAL MANAGER
5 Years 11 Months
24 Hour Fitness USA Inc. | 11.2020 - Current
Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets Designed sales and service strategies to improve revenue and retention Encouraged, trained and disciplined employees to maximize performance Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
GENERAL MANAGER
7 Years
24 Hour Fitness USA Inc. | 11.2013 - 11.2020
Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets Designed sales and service strategies to improve revenue and retention Encouraged, trained and disciplined employees to maximize performance Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans
SALES MANAGER
2 Years 9 Months
Hour Fitness USA Inc. | 02.2011 - 11.2013
Formalized sales process to enhance operations and promote acquisition of new customers Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses Mentored and trained staff to define and exceed field sales objectives Audited location sales performance and data trends to improve underperforming areas
ASSISTANT SALES MANAGER
10 Months
24 Hour Fitness USA Inc. | 04.2010 - 02.2011
Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions Outlined product features and answered questions about delivery policies, service standards and other areas of interest Secured sales by providing recommendations to promote brand effectiveness and product benefits
SALES ADVISOR
2 Years 2 Months
Hour Fitness USA Inc. | 02.2008 - 04.2010
Toured and enrolled guest/potential members. Overcame hesitations and offered solutions that advocate for the individual's goals and objectives Responsible for collecting leads, booking appointments, and generating appointment shows with daily, weekly, and monthly goals
FOOD SERVICE TECHNICIAN
7 Years 11 Months
State of California - Developmental Center | 02.2002 - 01.2010
Calculated nutritional requirements to assess adequacy of diet and nutrition support Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals
Education
HIGH SCHOOL DIPLOMA
Alta Loma High School
CERTIFICATION - EMERGENCY MEDICAL TECHNOLOGY
Rosemead Adult School
BUSINESS ADMINISTRATION
Mount San Antonio College
Skills
Goal setting
Trend forecasting
Performance improvements
Talent Acquisition
Establish Culture
Transfer Skills
Develop and Promote talent
Accomplishments
GM of the year for District 3 in 2018.
9 of 12 months Triple Crown winner.
Top five in the company in COP for 2022.
Captain of Co-Captain of LA County Fair 2015 until present.
Achieved over 1000 memberships in 2023 at LAFC.
Over 2 Million dollars in sales at 24 Hour Fitness.