Dynamic and dependable professional with a proven track record at AMC Theatres, excelling in customer service and teamwork. Recognized for boosting sales through effective upselling and maintaining high food safety standards. Adept at problem-solving and multitasking, contributing to increased productivity and enhanced customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
AMC Theatres
American Multi-Cinema, Inc. Leawood, KS
05.2024 - Current
Assisted in maintaining cleanliness and organization of work area, upheld workplace safety through identifying potential hazards and taking corrective action.
Provided excellent customer service by responding to inquiries and resolving issues, boosted repeat customer rates through friendly and engaging service.
Operated cash register to ring up final bill and process various forms of payment. Operated kitchen equipment safely and efficiently during minimal/peak hours.
Maintained top-quality of food safety standards and adhered to health regulations consistently. Stocked shelves to organize aisles in assigned department, properly labeled, stored food, and fresh ingredients in cooler or freezer to optimize freshness.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Coordinated with team members to ensure efficient and timely processing of orders for customer satisfaction, improved team morale, leading to increased productivity and reduced turnover.
Contributed to increased sales by upselling menu items and promoting special offers. (Winner of Wheaton VS Rio 2024 - CCV Sales Winner)