Summary
Overview
Work History
Education
Skills
Timeline
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Rayna Swann

New York

Summary

Driven by a results-focused approach, I leveraged teamwork and complex problem-solving skills at Chipotle Grill and UAlbany Step to enhance customer satisfaction and contribute to significant academic research. Demonstrated leadership and adaptability by training peers and presenting findings, showcasing a blend of hard and soft skills critical for dynamic environments.

Overview

1
1
year of professional experience

Work History

Crew Member

Chipotle Grill
06.2024 - Current
  • Provide excellent customer service by taking orders, answering questions, and ensuring customer satisfaction.
  • Prepare and serve food items in accordance with company guidelines and safety standards.
  • Maintain cleanliness of the work area, including sanitizing surfaces and restocking supplies.
  • Assist with cash register operations, handling transactions, and balancing the till at the end of shifts.
  • Collaborate with team members to ensure efficient workflow and high-quality service during busy periods.
  • Trained new team members on procedures, customer service, and sales techniques.

Research Student

UAlbany Step
07.2023 - 07.2023
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints
  • Worked hands on with other students to collaborate and produce date
  • Assessed data using scientific methods while following important specifications.
  • Enhanced research quality by implementing rigorous data collection and analysis methods.
  • Compiled data in reports and other documents using Microsoft Word and Excel.
  • Presented research findings at an end of program conference UAlbany, which contributed to the wider academic community''s understanding of the subject matter.

Education

Bachelors of Science - Biology

Union College
Schenectady, NY
06.2028

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-Solving

    Cash Handling

    Self-discipline

    Flexible Schedule

    Leadership Qualities

    Complex Problem-Solving

    Adaptability and Flexibility

Timeline

Crew Member

Chipotle Grill
06.2024 - Current

Research Student

UAlbany Step
07.2023 - 07.2023

Bachelors of Science - Biology

Union College

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Rayna Swann