Rayneka Taylor
Sumter,SC
Summary
Medical Scheduler bringing 10+ years of experience coordinating patient appointments, updating records, verifying insurance, and supporting care teams with accurate, timely information. Proficient in EHR systems, multi-system navigation, and HIPAA compliance. Recognized for empathy, clear communication, and the ability to manage high-volume workflows while delivering a smooth and positive patient-focused approach to every interaction.
Overview
18
18
years of professional experience
Work History
Direct Support Professional
Sumter County Disability and Special Needs Board
05.2008 - Current
- Managed scheduling and documentation for 15+ patients weekly, ensuring accurate records and timely coordination across multiple providers and support teams.
- Updated patient information, service logs, and documentation within EHR systems, maintaining accuracy and HIPAA compliance.
- Communicated with nurses, therapists, and caregivers to relay updates, clarify instructions, and ensure timely follow-through on care plans and scheduling needs.
- Assisted patients and families by answering questions, providing clear guidance, and addressing concerns to support a smooth and supportive care experience.
Education
Associate of Applied Science - Health Services Administration
Bryant & Stratton College
12-2022
Skills
- Scheduling
- EHR
- Insurance Verification
- Eligibility Verification
- HIPAA Compliance
- Multi-System Navigation
- High-Volume Call Handling
- Data Entry Accuracy
- Documentation
- Issue Resolution
- Attention to Detail
- Empathy
- Multitasking
- Adaptability
- Time Management
- Microsoft Office
- Remote Collaboration Tools
Timeline
Direct Support Professional
Sumter County Disability and Special Needs Board
05.2008 - Current
Associate of Applied Science - Health Services Administration
Bryant & Stratton College