Razaida Torres
Mansfield,TX
Summary
Accomplished General Manager with a proven track record at Community Choice Financial, successfully increasing office accounts from $268K to $2.1 million. Demonstrates expertise in sales and P&L management, driving profitability while fostering team development. Adept in strategic planning and client account management, consistently exceeding revenue goals through innovative advertising and marketing initiatives.
Overview
25
25
years of professional experience
Work History
General Manager
Community Choice Financial
Mansfield, TX
01.2020 - 10.2024
- Managed the front and back end of the office to drive a successful and profitable business.
- Increased the office's total accounts from $268K to $2.1 million.
- Maintained a profitable business, over $100K monthly, consistently.
- Hired, trained, developed, and promoted one store manager and two assistant managers.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
General Manager
Banana Republic
Southlake, TX
01.2014 - 11.2019
- Managed overall customer service experience and profitability of store
- Increased store sales and Credit Card Results
- Met/Exceeded Revenue projections
- Developed and promoted two assistant managers to General Manager roles
Cosmetics Sales Manager
Macy’s
Westminster, CA
01.2004 - 01.2014
- Managed overall customer service experience and profitability of all cosmetic and fragrance counters
- Increased sales and exceed goals; by building a stable clientele and delivering excellent customer service
- Recruited and hired key and experienced sellers
- Developed counter managers and promoted to higher volume counters and stores
Property Manager
Trilar Management Group
Carlsbad, CA
01.2000 - 01.2004
- Managed overall tenants concern and maintenance issues, responsible for fillings openings, advertised the rental and create compelling ads
Education
Associate of Arts - Human Services
Cypress College
Cypress, CA06-2006
Skills
- Sales
- Advertising and marketing
- Goal setting
- Problem resolution
- Leadership and team building
- P&L management
- Profit and loss accountability
- Training and coaching
- Team player
- Sales expertise
- Strategic planning
- Bilingual
- Account management
- Client account management
Timeline
General Manager
Community Choice Financial
01.2020 - 10.2024
General Manager
Banana Republic
01.2014 - 11.2019
Cosmetics Sales Manager
Macy’s
01.2004 - 01.2014
Property Manager
Trilar Management Group
01.2000 - 01.2004
Associate of Arts - Human Services
Cypress College
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