Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Reagan Bowerman

Reagan Bowerman

Retail Sales Consultant
Springdale,AR

Summary

Reliable, top-performing sales representative with proactive work ethic. Offering nearly a decade of experience in versatile customer facing roles, dedicated to providing comprehensive service. Offers technical abilities, interpersonal skills, and analytical problem solving.

Overview

8
8

Years of work experience

9
9

Years of education

Work History

Retail Sales Consultant

AT&T
Rogers, AR
04.2022 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Managed and established business accounts with hundreds of individuals.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Exceeded sales goals by 150% utilizing exemplary customer service skills.

Customer Service Agent

American Airlines
Highfill, AR
07.2021 - 04.2022
  • Entered customer information into customized computer system with Sabre to document and organize client records.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Operated PA system to make announcements regarding flight activity.
  • Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
  • Used Gate Reader to prepare pre-departure and post-departure reports and passenger manifests.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.

Guest Service Advocate

Target
Rogers, AR
07.2020 - 07.2021
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Food Courier

Self Employed
Northwest Arkansas, AR
08.2018 - 08.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Store Associate

Wal-Mart
Springdale, AR
02.2016 - 05.2018
  • Performed various money center services to customers.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Shift Lead

Panda Express
Springdale, AR
08.2015 - 06.2017
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

Education

Associate of Applied Science - Paralegal Studies

NorthWest Arkansas Community College
Bentonville, AR
08.2017 - Current

High School Diploma -

Har-Ber High School
Springdale, AR
08.2011 - 05.2015

Skills

Upselling strategies

undefined

Timeline

Retail Sales Consultant

AT&T
04.2022 - Current

Customer Service Agent

American Airlines
07.2021 - 04.2022

Guest Service Advocate

Target
07.2020 - 07.2021

Food Courier

Self Employed
08.2018 - 08.2020

Associate of Applied Science - Paralegal Studies

NorthWest Arkansas Community College
08.2017 - Current

Store Associate

Wal-Mart
02.2016 - 05.2018

Shift Lead

Panda Express
08.2015 - 06.2017

High School Diploma -

Har-Ber High School
08.2011 - 05.2015

Similar Profiles

CREATE PROFILE
Reagan BowermanRetail Sales Consultant