Years of work experience
Reagan Bowerman
Retail Sales Consultant
Springdale,AR
Summary
Reliable, top-performing sales representative with proactive work ethic. Offering nearly a decade of experience in versatile customer facing roles, dedicated to providing comprehensive service. Offers technical abilities, interpersonal skills, and analytical problem solving.
Overview
8
8
9
9
Years of education
Work History
Retail Sales Consultant
AT&T
Rogers, AR
04.2022 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Managed and established business accounts with hundreds of individuals.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Exceeded sales goals by 150% utilizing exemplary customer service skills.
Customer Service Agent
American Airlines
Highfill, AR
07.2021 - 04.2022
- Entered customer information into customized computer system with Sabre to document and organize client records.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Operated PA system to make announcements regarding flight activity.
- Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
- Used Gate Reader to prepare pre-departure and post-departure reports and passenger manifests.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
Guest Service Advocate
Target
Rogers, AR
07.2020 - 07.2021
- Used POS system to process sales, returns, online orders and gift card activations.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Food Courier
Self Employed
Northwest Arkansas, AR
08.2018 - 08.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Operated vehicle safely in highly congested areas with no traffic violations.
Store Associate
Wal-Mart
Springdale, AR
02.2016 - 05.2018
- Performed various money center services to customers.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items and join reward programs.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Shift Lead
Panda Express
Springdale, AR
08.2015 - 06.2017
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reconciled cash and credit card transactions to maintain accurate records.
- Kept kitchen up to code for health and safety inspections.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
Associate of Applied Science - Paralegal Studies
NorthWest Arkansas Community College
Bentonville, AR 08.2017 - Current
High School Diploma -
Har-Ber High School
Springdale, AR 08.2011 - 05.2015
Skills
Upselling strategies
Product demonstrations
Cash Handling
Microsoft applications proficiency
Planning and Coordination
Administrative tasks
Bookkeeping
Verbal and written communication
Operations support
Timeline
Retail Sales Consultant
AT&T
04.2022 - Current
Customer Service Agent
American Airlines
07.2021 - 04.2022
Guest Service Advocate
Target
07.2020 - 07.2021
Food Courier
Self Employed
08.2018 - 08.2020
Associate of Applied Science - Paralegal Studies
NorthWest Arkansas Community College
08.2017 - Current
Store Associate
Wal-Mart
02.2016 - 05.2018
Shift Lead
Panda Express
08.2015 - 06.2017
High School Diploma -
Har-Ber High School
08.2011 - 05.2015