Successful customer services and sales professional with experience in the food and retail environments. Implement control measures to ensure operations remain within company targets. Maximize performance through merchandising, staff leadership, organization skill and effective communications.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Naples, FL
12.2023 - Current
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Organized and restocked supplies to support operations and team productivity.
After-School Tutor
Aubrey Rogers High School
Naples, FL
09.2023 - Current
Assisted students by providing one-on-one instruction.
Developed individualized lesson plans for students, tailored to their specific needs and learning styles.
Monitored students' progress and provided feedback on areas of improvement.
Provided guidance to help students develop critical thinking skills and problem solving techniques.
Conducted assessments to identify student strengths and weaknesses in various subject areas.
Assisted students in finding useful study methods to enhance academic performance.
Museum Volunteer
Golisano Children's Museum Of Naples
Naples, FL
06.2023 - Current
Assisted in greeting visitors, providing directions, and answering questions about the museum's exhibits and events.
Conducted tours of the museum's galleries and answered visitor inquiries regarding artwork on display.
Provided assistance to staff with administrative tasks such as filing, data entry, photocopying, and other clerical duties.
Monitored exhibit areas for cleanliness, damage, or theft of items on display.
Engaged with guests to ensure they had an enjoyable experience while visiting the museum.
Facilitated hands-on activities for children visiting the museum's interactive exhibits.
Office Volunteer
Vineyards Community Park
Naples, FL
09.2021 - 12.2022
Assisted in organizing and maintaining office files and records.
Provided general administrative support to the office staff.
Greeted visitors, provided information about organization, and directed them to appropriate personnel.
Filed paperwork accurately and efficiently according to established procedures.
Compiled reports from various sources such as spreadsheets, databases.
Assisted with set up for social events and food deliveries.
Offered reception coverage to relieve staff during absences or breaks.
Education
High School Diploma -
Aubrey Rogers High School
Naples, FL
05-2024
Skills
Customer Service
Crew Leadership
Workplace Safety
Workplace Efficiency
Time Management
Peer Tutoring
Educational feedback
Teaching strategies
Problem-solving skills
Visitor assistance
Document Preparation
Business accounting
Educational Tours
Organizational Skills
Adaptability and Flexibility
Analytical Skills
Effective Communication
Affiliations
Music and Art
Accomplishments
Founder and President of the Environmental Green Club