Reagan Ferguson
Plantation,FL
Summary
Being a barista/cashier it comes with a strong foundation in customer engagement and team collaboration, which is gained through recent experience in a fast-paced environment. Demonstrates attention to detail and adaptability, consistently surpassing customer satisfaction goals. I am also skilled in cash management and multitasking. I am eager to continue growing and learn more in a dynamic setting.
While being a hostess, I developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Becoming proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Eddie & Vinnys
02.2025 - 05.2025
- Handled high-pressure situations , managing multiple tasks simultaneously while maintaining a calm demeanor.
- Strong multitasking skills by handling telephone inquiries while attending to in-person guest needs .
- Answered customer questions about hours, seating, and menu information.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Being very personable and welcoming to every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Barista/ Cashier
Komma Tea
11.2022 - 04.2024
- Ability to stand for extended periods, lift heavier items, and perform repetitive tasks.
- Processed transactions swiftly, ensuring accurate cash handling.
- Prepared high-quality beverages, maintaining consistency and attention to detail.
- Collaborated with team members to improve service speed.
- Ability to engage with customers, take orders accurately, and provide a friendly experience.
- Consistently exceeded customer satisfaction targets through personalized service.
Education
High School Diploma -
Nova High School
Davie, Fl06-2025
Skills
- Time Management
- Customer Engagement
- Problem Solving
- Attention to Detail
- Cash Management
- Multitasking
- Adaptability
- Leadership
- Customer service
- Greeting guests
- Strong multitasking
- Conflict resolution
Languages
English
Native
Certification
- AutoCad Trained
- Fusion Trained
- Entrepreneurship and Small Business Certification
Interests
- Food Tourism
- I like working with my hands and fixing things
- Fishing/Outdoor Activities
- Baking
- Music
- Gym Workouts
- Cooking
- I participate in a variety of outdoor recreational activities
- Reading
Timeline
Restaurant Hostess
Eddie & Vinnys
02.2025 - 05.2025
Barista/ Cashier
Komma Tea
11.2022 - 04.2024
High School Diploma -
Nova High School
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