Reagan Hardin
Oklahoma City
Summary
Customer-focused sales professional with several years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.
Overview
11
11
years of professional experience
Work History
Sales Professional
Cavender Ford of OKC
Oklahoma City
08.2024 - Current
- Built strong relationships with customers to enhance satisfaction and loyalty.
- Conducted product demonstrations to educate customers on vehicle features and benefits.
- Managed customer inquiries through phone and email communications.
- Trained new sales staff on product knowledge and sales techniques.
- Collaborated with team members to develop effective sales strategies and promotions.
- Utilized CRM software to track customer interactions and follow up on leads.
- Provided training and mentorship to junior sales staff on best practices and techniques.
- Resolved customer concerns promptly to maintain a positive dealership reputation.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.
Wait Staff Member
Uncle Julios
Oklahoma City
05.2021 - 08.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed table settings and ensured cleanliness throughout the restaurant.
- Assisted in food and drink preparation alongside kitchen staff.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Delivered food items to customers at their tables in a friendly, courteous manner.
Waitress Trainee
Teds cafe Escondido
Oklahoma City
10.2017 - 04.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in taking and processing customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Supported training of new staff on restaurant procedures and service standards.
Secretary
Wound management of Oklahoma
Oklahoma City
08.2015 - 08.2017
- Processed incoming calls and directed inquiries to appropriate staff members promptly.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Education
Mustang Highschool
Mustang, OKSkills
- Customer relationship management
- Product demonstrations
- CRM software utilization
- Sales strategy development
- Team collaboration
- Issue resolution
- Effective communication
- Networking skills
- Good typing skills
- Conflict resolution
- Presentation skills
- Time management
- Cold calling
- Objection handling
- Closing techniques
- Positivity
- Reliability
Languages
English
Professional
Affiliations
- Gardening
- Sand volleyball league
- Currently working on getting a degree
- Family time
References
References available upon request.
Timeline
Sales Professional
Cavender Ford of OKC
08.2024 - Current
Wait Staff Member
Uncle Julios
05.2021 - 08.2024
Waitress Trainee
Teds cafe Escondido
10.2017 - 04.2021
Secretary
Wound management of Oklahoma
08.2015 - 08.2017
Mustang Highschool