Reba Stansell
Elko,NV
Summary
Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eye wear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Optician
Total Eye Care
06.2021 - Current
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Enhanced customer satisfaction by providing personalized eyewear recommendations and adjustments.
Picker Packer
Superior Group Of Companies
11.2019 - 04.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Laid off due to Covid.
- moved to Elko, NV
Field Survey Data Technician
Sue Silman
03.2016 - 11.2019
- Used Trimble Business Center to process raw field data
- Used Excel spreadsheets to input, manipulate and check data for a final product ready to build alignment sheets for the client
- Used AutoCad for accuracy and alignment of installed pipeline
Manager
Bayou Chocolate
02.2010 - 03.2016
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Education
GED -
West Ouachita High School
West Monroe, LA2009
Skills
- Optical Dispensing
- Optical Measurements
- Corrective Lens Options
- Optical Orders
- Optical Terminology
- Multi focal Lenses Knowledge
- Eye wear Brands
- Eye wear Trends
- Transaction Processing
- Computer Skills
- Customer Service
- Teamwork Abilities
- Prescription Interpretation
- Adjusting Eyewear
- Attention to Detail
- Decision Making
- Interpersonal Skills
- Frame Selection
- Progressive Lenses Expertise
Certification
- Certified Para Optician, Total Eye Care - August 2023
- Certified Dispensing Technician
Timeline
Optician
Total Eye Care
06.2021 - Current
Picker Packer
Superior Group Of Companies
11.2019 - 04.2020
Field Survey Data Technician
Sue Silman
03.2016 - 11.2019
Manager
Bayou Chocolate
02.2010 - 03.2016
GED -
West Ouachita High School
- Certified Para Optician, Total Eye Care - August 2023
- Certified Dispensing Technician
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