Rebecca Brandenburg
Richmond,KY
Summary
Dedicated professional with experience as a Rural Mail Carrier at USPS, excelling in route planning and delivery efficiency. Proven ability to enhance customer service through effective training and record management. Skilled in cash handling and committed to safety protocols, ensuring operational excellence and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Rural Mail Carrier
USPS
11.2016 - Current
- Delivered mail and packages efficiently to rural customers, ensuring timely service.
- Managed daily route planning to optimize delivery efficiency and minimize delays.
- Maintained accurate records of deliveries and pickups, enhancing operational transparency.
- Assisted with training new carriers on safety procedures and best practices for efficient delivery.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Cashier
Save A Lot
08.2014 - 09.2016
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Managed cash handling procedures, ensuring compliance with company policies.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Fast Food Cashier
Sonnys Real Pit BBQ
03.2013 - 07.2015
- Processed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance service speed.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to ensure satisfaction and repeat business.
Education
Associate of Science - Nursing
Bluegrass Community And Technical College
Lexington, KY05-2027
High School Diploma -
Estill County High School
Irvine, KY05-2015
Skills
- Route planning
- Delivery efficiency
- Record management
- Training procedures
- Cash handling
- Customer service
- Safety protocols
- Time management
- Team collaboration
Timeline
Rural Mail Carrier
USPS
11.2016 - Current
Cashier
Save A Lot
08.2014 - 09.2016
Fast Food Cashier
Sonnys Real Pit BBQ
03.2013 - 07.2015
Associate of Science - Nursing
Bluegrass Community And Technical College
High School Diploma -
Estill County High School