Rebecca Costa
Valdosta,Georgia
Summary
I am a dedicated professional with over 30 years of hands-on experience in managing household responsibilities and caring for others. My strong work ethic, integrity, and personable nature make me a valuable asset to any team. I am eager to showcase my skills and contribute to the success of a reputable organization.
Overview
8
8
years of professional experience
Work History
Dispatcher
Costa Logistics
06.2018 - 10.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 2 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Front Office Assistant
Nutt Family Realtor
04.2013 - 09.2017
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Associate of Applied Science - Paralegal Studies
Drury University
Springfield, MO05.2024
Skills
- Data Entry
- Strong verbal and written communication skills
- Stress Tolerance
- Multi-Tasking
- Proven track record of excellent customer service skills
- Self Motivated
- Friendly
- Empathetic
- Fast Learner
- Detailed oriented
Timeline
Dispatcher
Costa Logistics
06.2018 - 10.2020
Front Office Assistant
Nutt Family Realtor
04.2013 - 09.2017
Associate of Applied Science - Paralegal Studies
Drury University
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