Rebecca Golden
Sparta,TN
Summary
Dependable employee looking to seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and unwavering people skills. Considered hardworking, ethical, and detail-oriented, as well as a self starter. Willing to take on any task to support team and help my employer be successful. Friendly and outgoing administrative assistant focused on comprehensive, as well as successful ways to make a difference in the lives of everyone. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Tennessee Technological University
Cookeville, TN
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Liaised between students and administrative staff.
- Worked with students to discuss their needs and issues.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Truckload Accounts Representative
Averitt Express
03.2011 - 04.2024
- Booking loads for major accounts that are sent by email, website, phone call, or EDI
- Following up on specific loads hourly and daily as well as communicating necessary information to the client
- Scheduling appointments by phone, company website, or email
- Responded to customer inquiries and provided detailed account information.
- Supported customer satisfaction through regular follow-up and communication.
Respiratory Equipment Office Manager
Pro Air Respiratory And Equipment
01.2010 - 03.2011
- Fielded numerous daily questions from administrative staff, customers, and vendors
- Supervised front office activities, including accounts payable and receivable, reception, and mail management
- Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures
- Preserved customer loyalty by quickly and completely resolving complaints.
Education
Medical Office Administration -
Medvance Institute
09.2009
Diploma -
White County High School
05-1989
Skills
- Operations Management
- Excellent Customer Service Skills & Abilities
- Microsoft Word
- Time management
- Analytical thinking
- Data Entry
- Excellent multi-tasking ability
- Great team player
- Goal-Oriented
- Group and individual instruction
- Materials Preparation
Timeline
Administrative Assistant
Tennessee Technological University
07.2024 - Current
Truckload Accounts Representative
Averitt Express
03.2011 - 04.2024
Respiratory Equipment Office Manager
Pro Air Respiratory And Equipment
01.2010 - 03.2011
Medical Office Administration -
Medvance Institute
Diploma -
White County High School