Rebecca Jimenez
Houston,Texas
Summary
Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Spanky's Bar & Grill
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Takeout/Host
Gringo’s Mexican Kitchen
10.2022 - 04.2023
- Answered customer questions about hours, seating and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Sales Floor Associate/Cashier
Marshall’s
01.2022 - 11.2022
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Associate Of Science - Computer Science
High School Diploma -
06.2023
Skills
- Regulatory Compliance
- Food and Beverage Upselling
- Exceptional customer service
- Planning and Coordination
- Cultural Awareness
- Seating Assignment Preparation
- Large Party Preparation
- Customer Loyalty
Volunteer Work and Internships
- Fintech Focus
- Breakthrough Houston
Timeline
Server - Spanky's Bar & Grill
04.2023 - Current
Takeout/Host - Gringo’s Mexican Kitchen
10.2022 - 04.2023
Sales Floor Associate/Cashier - Marshall’s
01.2022 - 11.2022
Houston Community College - Associate Of Science, Computer Science
Yes Prep Brays Oaks - High School Diploma ,
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