Rebecca Makarita
Ocean Isle Beach,NC
Summary
Productive Department Supervisor with dedication toward meeting company's expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Computer and software skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lowes Home Improvment
North Myrtle Beach, SC
11.2022 - Current
- Developed and implemented departmental policies and procedures.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Provided coaching and mentoring support to team members.
- Resolved customer complaints in a timely manner.
- Ensured compliance with all safety regulations across the department.
- Collaborated with other departments to coordinate activities and resolve issues.
District Manager
Metrolina Green Houses
Huntersville, NC
07.2022 - 11.2023
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Identified opportunities for process improvement across multiple locations within the district.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Mentored team members by demonstrating best practices for sales and customer service.
Pilot Car Driver
Pony Xpress
Wallace, NC
11.2021 - 07.2022
- Safely and efficiently navigated pilot car vehicles along designated routes ensuring proper spacing between the lead vehicle and oversized loads.
- Assisted in setting up roadblocks and traffic control measures to ensure the safety of motorists, pedestrians, and workers during transportation of over-dimensional cargo.
- Inspected load securement equipment such as chains, straps, binders and other related items for proper usage.
- Maintained communication with escort vehicle operators to coordinate safe passage through construction zones or areas of high congestion.
- Provided support services including flagging operations, escorting over-dimensional loads and providing route surveys.
- Responded to emergency situations by quickly assessing potential hazards and taking appropriate action to minimize risk exposure.
Member Experience Manager
Anytime Fitness
Purcellville, VA
05.2014 - 11.2021
- Developed strategies for improving the overall member experience across all channels.
- Designed surveys that measure customer satisfaction levels with various aspects of their membership experiences.
- Implemented high producing member Transformation program for optimal fitness results, including sales of program, fitness coaching, monitoring daily food logs, counseling mid sets necessary for overall health.
- Consistently performed in top performer in sales over 11 clubs.
- As Lead Trainer, managed other trainers to be sure members experienced consistent, motivating, safe training.
- Organized and implemented club activities to build community, fun, adherence and variety.
Lead Trainer
Sport and Health Clubs
Tysons Corner, VA
05.2009 - 05.2014
- Met with members to assess fitness needs and offer personal training services to meet their goals.
- Consistently performed in top 10% of all personal trainers companywide (over 200 personal trainers) in monthly income generation.
- Selected as Trainer of the Year in 2011.
Education
Bachelor of Science - Textile Design
University of North Carolina At Greensboro
Greensboro, NC07-1983
Skills
- POS systems operations
- Stock management
- Inventory Management
- Problem Resolution
- Decisiveness
- Staff Supervision
- Multi-tasking mastery
- Customer Relations
- Sales Growth
- Sales Strategies
- Time Management
- Leadership skills
- Workplace Safety
Certification
- National Academy of Sports Medicine Certified Personal Trainer (NASM-CPT) - National Academy of Sports Medicine.
- Kitchen & Bath Design Certification – National Kitchen & Bath Association.
Timeline
Department Supervisor
Lowes Home Improvment
11.2022 - Current
District Manager
Metrolina Green Houses
07.2022 - 11.2023
Pilot Car Driver
Pony Xpress
11.2021 - 07.2022
Member Experience Manager
Anytime Fitness
05.2014 - 11.2021
Lead Trainer
Sport and Health Clubs
05.2009 - 05.2014
Bachelor of Science - Textile Design
University of North Carolina At Greensboro