Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Rebecca Millien

Nashville,TN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

General Manager

Twice Daily
Franklin, TN
05.2023 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
06-2013

Skills

  • Sales
  • Customer Relationship Management
  • Financial Administration
  • Customer Retention
  • Schedule Management
  • Expense Control
  • Bilingual
  • Recruitment
  • Cost Reductions
  • Verbal and written communication
  • Employee Development
  • Client Account Management
  • Labor Cost Controls
  • Budget Administration
  • Inventory Control

Certification

  • Six Sigma : Green Belt : LinkedIn
  • Statistics Foundation 3 : LinkedIn
  • Lean Six Sigma : Analyze , improve and control tools
  • Lean Six Sigma : Define and Measure

Languages

Spanish
Limited

Accomplishments

  • Top performer list in 2023 for october , nonmember and December

References

References available upon request.

Timeline

General Manager

Twice Daily
05.2023 - Current

Bachelor of Science - Business Administration

University of Phoenix

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Rebecca Millien